TTNC - The Telephone Number Company Reviews

easy to order, clean communication, no hidden fees

Worked with TTNC for over a decade and only recently started using their VoIP services. I must say they really over deliver with this service - it was much easier to setup as expected, and at affectively £6 a user, it's much cheaper than alternatives and works very well. Great company to work with, would highly recommend.

Katie was a fantastic help today got me up and running again in no time Very pleasant lady to talk to and so polite Thank you Katie

Quick , easy and always helpful

I contacted the company on 9 January by email and followed up on 13 January, eventually logging the job via the portal. Despite multiple chasers and being advised that someone would be in touch, the matter was still unresolved 10 days later. Unfortunately, the delays made it unsuitable for a time-sensitive requirement, and I proceeded with another provider. This is disappointing, as I have previously found their service to be efficient.

Very helpful, easy set up, have been very impressed - Shout out to Caroline and the team for giving us great advice and associated costs...

Outstanding service, courteous and a fabulous product.

Great service again

Very friendly and helpful. Instructed me on how to resolve my issue. Really pleased!

There is no better telephone support for Charities. They are really customer focussed and provide a faultless service. Their customer support is great. Thank you Caroline.

Jack was fantastic throughout the process and worked very hard to make sure everything we needed was done. 5 stars for the service we received from Jack.

I've been with TTNC almost 14 years and have always enjoyed smooth, hassle-free service at reasonable prices. Recently I made an error with my renewal; and after explaining my mistake to TTNC, asked for their assistance and understanding. Katie was very professional and agreed to investigate. Happily she solved the problem for me, and I am very grateful 🙏🏻

Happy with the service and support I have received so far. I was not able to call and speak to a human however Katie did call back and set my forwarding up quickly

Katie has been very helpful in resolving all our concerns on call with exceptional patience & understanding.

Katie Mulcahy gave me an excellent service, this morning with my enquiries to porting a number, and she tried particularly hard to contact me after I missed her calls a number of times. TTNC colleagues go above and beyond to help you, and the fact is this hour target to do so I’ve never come across before with an organisation only wish more companies for the suit where possible.

Really good company who we have been with for the past 13 years with no problems at all. We use phone number and voicemail service and the team are always really helpful.

Had a number of issues trying to contact TTNC/logging in which seems to be virtually impossible, so by the time I heard from Lauren she really had her work cut out because I was thoroughly unhappy. However she was great, resolved all my issues, and improved the service I was receiving by pointing out additional features I didn't know I had on my plan. Excellent service, thanks again Lauren for sorting everything.

Great service and a prompt response

Requested a call back and issue was resolved very quickly. Thank you Katie

My business was a customer of TTC for many years but, as others on this forum have reported, they surreptitiously added a service to our account for "dark web monitoring" that we never requested. Only after almost a year when we noticed that we had been paying for this were we able to cancel it. They claimed to have sent us an email but we received so many emails that it's hard to keep up with them all. For me, the key principle here is they shouldn't have added a service without us formally requesting it. Adding it and then expecting us to opt out if we didn't want it he's not a decent way to do business and so we have closed our account with TTNC and moved to one of their rivals.