TTNC - The Telephone Number Company
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Unethically charging for unrequested services
My business was a customer of TTC for many years but, as others on this forum have reported, they surreptitiously added a service to our account for "dark web monitoring" that we never requested. Only after almost a year when we noticed that we had been paying for this were we able to cancel it. They claimed to have sent us an email but we received so many emails that it's hard to keep up with them all. For me, the key principle here is they shouldn't have added a service without us formally requesting it. Adding it and then expecting us to opt out if we didn't want it he's not a decent way to do business and so we have closed our account with TTNC and moved to one of their rivals.