Travel Trolley has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I recently was struggling with an issue with my bookings. I called the agency 3 times but nobody came up with any solution. I spoke to Sammy and Bhavika but they were not interested to talk or assist. Later in my fourth called I connected to Keith and he helped me throughout the day whole process. Everything went smoothly. He was very kind and helpful. Thank you Keith for your assistance.
I had a very positive experience with Travel Trolley, where Mr. Spencer provided exceptional service and efficiently arranged my air ticket. Unfortunately, I had previously encountered difficulties with two companies, Airbeas Travel Ltd and Friendz Travel Ltd, where I felt I was misled. I strongly advise others to be cautious and steer clear of those companies. Instead, I recommend choosing reputable travel agencies like Travel Trolley or Southall Travels for a reliable experience.
I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more than 24 hours before departure and was informed that i would have a cancellation charge of 190 and 410 refunded to me. A George liaised with me and i have been calling and emailing this company and am getting no response or traction. On reading other comments i am astonished that this business is allowed to continue like this. Please pay my refund bk.
After booking tickets I had to call TWO times and one email to have my tickets. But still they havent send my tickets(22/07/2025) . I know how its look like a real tickets .They are misleading people. Sending useless PDF. NEVER EVER BUY THROUGH THIS COMPANY MY FLIGHT TICKETS. really disappointed about this.
No description available yet.
Website
www.traveltrolley.co.uk1,000 total • Write a review
booked online and PARAG kindly dealt with a flight change . Very good service many thanks
Thank you very much Pranav sir good help
Pranav has diligently helped me out with booking change as I wanted to have baggage included in my return flight. He found a good deal and changed the booking quite quickly.
Spoke to Ratika, who helped me with getting a good price and book tickets to India.
