Review summary

Travel FX is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

c
Always use Travel FX when wanting…

Always use Travel FX when wanting Travel money. Good rates and always good notifications on the status of my order.

The whole process works like clock work

The whole process works like clock work

J
Only place I go for currency!

Only place I go for currency now and have done for a few years. Never any problems and delivery on date agreed. Excellent rates too, what more could you need.

MB
Not needed but essential

Not having to have made a claim once again on my travel insurance I can only assume that they would be all the things that you expect from your insurance so until I find otherwise it’s 5 stars

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Showing 971 - 980 of 996 reviews
ah
5 out of 5 stars

I bought USD dollars for my trip for the third time

Top- service as always! They deliver exactly what you need and are very responsive to inquiries. Well done, Barbara – excellent job! Highly recommended to shop with Conference. πŸ‘

Date of experience: June 12, 2025

MB
5 out of 5 stars

So easy to do

So easy to do. Good rate of exchange. Received on time as promised

Date of experience: June 11, 2025

Sc
5 out of 5 stars

Ordering was easy and the delivery was…

Ordering was easy and the delivery was quick by Royal Mail. It was a safe and secure way of getting Currency without leaving your home. I will definitely use Travel FX again.

Date of experience: June 10, 2025

A

AJ

US

1 out of 5 stars

Rubbish customer service

Have used Travel FX for a few years and have always had good rates and a very quick and easy process with the cash always being delivered on time. But they must have changed their fast payment system and it now does not support my bank Virgin Money for what reason they don't seem to know or really seem interested. I then tried to make payment by their alternative methods neither of which would work even with multiple attempts. You have to email them they don't do phone calls? I was very disappointed with their customer service or rather lack of it, they replied to one email after what looks like having not read and understood my previous email. Basically they were not interested into trying to sort the problem out. Only seem to be any good until you have a problem unfortunately, give them a miss plenty of other companies out there. AVOID it's easier to get in touch with HMRC that's how poor they were.

Date of experience: June 10, 2025

PW
5 out of 5 stars

Easy to order

Easy to order Delivery in perfect time

Date of experience: June 10, 2025

c
5 out of 5 stars

Great rate, kept well informed of delivery.

Great rate and kept well informed about delivery on the day of our choice.

Date of experience: June 9, 2025

pc
5 out of 5 stars

Easy to use

Easy to use, good exchange rates, safe and quick delivery of money

Date of experience: June 9, 2025

MM
5 out of 5 stars

Have used Travelfx for years for…

Have used Travelfx for years for transferring euros and also buying holiday cash. Would highly recommend their service, always helpful and courteous.

Date of experience: June 9, 2025

Y
5 out of 5 stars

Always an exceptional service when…

Always an exceptional service when buying my euros and always the best online rate.

Date of experience: June 9, 2025

M
1 out of 5 stars

Poor delivery service

So, where do i begin. After ordering my US Dollars from & agreeing a delivery date. You placed a stop on it, demanding proof of who i was (even though i have ordered from you previously). I sent through details & changed the delivery date. Royal mail left a note stating that they had called but nobody answered. I was in all day & didn't hear anybody knock at the door. I rang them up & re-arranged delivery for Sat 7th June. It failed to arrive. I'm now going on holiday this Wednesday without the money i ordered from you. I am extremely unhappy with the poor service from your agreed courier (Royal Mail) esp when you have to pay for the guaranteed delivery.

Date of experience: June 9, 2025

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