Travel Counsellors is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
Bert was exceptionally helpful as always in helping us arrange our short notice trip to Disney Orlando. The accommodation in All Stars Music was perfect for our needs. The meal plan (used alongside the Disney bookings app) and private airport transfers made everything easy. Thank you Bert!
Our Travel Counellor, Cara had booked exactly what I requested including transport to and from the airport and the hotel. My Grandson and I had only one week in Malta but because the Plaza Hotels are situated on the sea front and with local bus stops very nearby we were able to enjoy swimming in the sea, a few minutes walk away, travel to many of the "must see "sights by bus, watch and enjoy a local Festa and have pleasant walks along the wide, clean promenades on the sea front. We both had a very interesting and enjoyable holiday in Malta.It is reassuring knowing that Travel Counsellors can often make recommendations based on personal knowledge and experience.
Our needs were taking into careful consideration. Great advise and guidance & on hand to answer any queries we had. Would definately recommend.
Very helpful, personal and professional service. Excellent, bespoke service with real attention to detail and the specifics catered for. Excellent communication and all the relevant documents and information provided in a timely and comprehensive way. Highly recommended!
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A perfect short getaway. Debbie always goes above and beyond to make sure our trip runs smoothly. We won’t book with anyone else now.
Date of experience: July 31, 2025
Ciara is outstanding - goes above and beyond Customer care makes all the difference. Have been dealing with Ciara for many years for our business trips and personal holidays. She is meticulous in her planning, always available and is extremely pleasant regardless of the time night or day when we have needed to make contact with her. Best ever
Date of experience: July 31, 2025
Jo was yet again very communicative and responsive to requests, both before leaving for our trip to Canada and whilst we were there. Jo knew exactly what we were looking for and fit everything in that we wanted to do and see within budget…a very professional and tailored approach! Thanks Jo!
Date of experience: July 31, 2025
Sally and Ash were absolute stars—friendly, proactive, and always checking in to make sure everything was perfect. Fab cruise ❤️
Date of experience: July 31, 2025
Great personal service tailored to our needs. Worked with us to find the perfect trip and supported us throughout.
Date of experience: July 31, 2025
US
This is the first time I have used Emma from Travel Counsellors. It has made the planning of our holiday quick and so much less stressful. Emma found a holiday I would never have found, in a country I hadn't thoguht about. We all really enjoyed the trip. The support we were given was exceptional, and i would 100% recommend. My 18 year old daughter said her favourite holiday ever.
Date of experience: July 30, 2025
Our trip to South Africa was amazing, everything we hoped for and more. We loved our safari, and really enjoyed all the trips Kelly recommended in Cape Town, they were a great way to see the city and beyond. Our flight home got cancelled but Kelly was on hand as always to sort it, she had us booked on a new flight in no time. Thank you Kelly for arranging another perfect holiday for us.
Date of experience: July 30, 2025
