Great cakes everyone in the family…
Great cakes everyone in the family loves them

Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
Tortuga Rum Cakes enjoys a strong reputation among consumers, with many praising the deliciousness and quality of their cakes. Reviewers frequently describe the cakes as "addictive," "moist," and "the best ever," making them a popular choice for gifts, especially during the holidays.
Customers appreciate the economical prices and often commend the excellent service they receive. However, there are notable complaints regarding order fulfillment, with some individuals reporting issues such as receiving incorrect quantities or being dissatisfied with the product's quality, including claims of a lack of rum flavor. Additionally, a few customers express disappointment over the size of the cakes, feeling embarrassed when gifting them.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“These Delicious Cakes”
“Beware, customer service will not be able to help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 578 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Tortuga Rum Cakes is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of Tortuga Rum Cakes. Filter by what matters to you.
Great cakes everyone in the family loves them
These are the best Rum Cakes I have had since my Aunt used to make them.
Always the best! Fast shipping! Great service! The best rum cake to be had!
Whenever i get the chance to get a rum cake, well i ALWAYS do. I have been on 9 cruises and my wife has been on 11, Hopefully it won't be long until i can enjoy a Tortuga Run Cake again. We have been to the place they make them in the Bahamas can't wait to taste a good ole rum cake again, you can send me 1 if you like.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Wonderfully rich and tasty cakes ...
Excellent gift choice for the U.S.
So delicious!
Love love love Tortuga Rum cakes, candy, and coffee.
Tortuga rum is the best and the flavor of the cakes you make are equally as good
Wonderful taste and make great gifts.
I love the moist, buttery flavor -- with rum taste -- and the nuts in the original rum cake recipe!
Excellent customer service to make a purchase right and very tasty rum cakes
These are the best.we have been buying a long time.
Your product over rated and over priced . Your company needs to access quantity with price . Not enough product for price.
Best rum cake in the world.
Best cake I’ve ever eaten. Had it in Grand Cayman and ordered online. It’s amazing either way
Have purchased several times. Products always shipped quickly. I have only purchased their Jamaican Jerk Sauce.
Great cakes and condiments...Will continue shopping with the company
Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
This profile hasn't been claimed by the business owner.