The product is a perfect gift
The product is a perfect gift for Christmas holidays for friends. It is a small cake that is fresh and delicious! We received them quickly! Awesome traditional gift!

Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
Tortuga Rum Cakes enjoys a strong reputation among consumers, with many praising the deliciousness and quality of their cakes. Reviewers frequently describe the cakes as "addictive," "moist," and "the best ever," making them a popular choice for gifts, especially during the holidays.
Customers appreciate the economical prices and often commend the excellent service they receive. However, there are notable complaints regarding order fulfillment, with some individuals reporting issues such as receiving incorrect quantities or being dissatisfied with the product's quality, including claims of a lack of rum flavor. Additionally, a few customers express disappointment over the size of the cakes, feeling embarrassed when gifting them.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“These Delicious Cakes”
“Beware, customer service will not be able to help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 578 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Tortuga Rum Cakes is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of Tortuga Rum Cakes. Filter by what matters to you.
The product is a perfect gift for Christmas holidays for friends. It is a small cake that is fresh and delicious! We received them quickly! Awesome traditional gift!
If you want a delicious dessert, be sure to come here.
It was too moist!...but taste great.
Delivery always on time, online shopping was easy. Of course the rum cakes are so delicious, a variety of selection on the flavours.
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I have not bought any in a while, but always delish! When will we be able to buy your rum, in the states? That it also delish
I love your products but when I submitted my wholesale info last year I never received a reply. I haven't tried again given that experience Virginia Lockyer and The Gifted Basket
Great rum cakes!
Super nice cakes and very good customer service... ...But be warned: importing them to the UK is EXPENSIVE. It's not their fault! The cakes are priced fairly and they even occasionally issue discount vouchers, but when you add up the shipping and import duty costs, you could end up paying twice as much. Used to be able to get them from Waitrose, but that no longer seems to be the case. You can still get some of the range from Amazon though, which would save you a lot of money.
Very good cake! A little strong, but nonetheless delicious.
I loved these cakes, but I cannot see any longer paying $25 to $35.00US + shipping for one cake. I have discovered I can make a similar rum cake (sure, it is more work, but my cake is as good) for about $10.00. I used to gift TRCs until the prices kept rising. Now, I look for alternatives.
good cakes and reasonably priced
Hi The staff is great. Unfortunately when I got my order one of the cakes was wrong.The staff rectified the problem
I love the Tortuga Rum Cakes, but lately they have been dried and dense we bought 20 when on vacation this year. As we always do this is the first time we e had the problem.
The cakes are pretty good, but very expensive.
Love the cakes - price a little high
Amazing and delicious products. I will purchase more if the international shipping wasn't so expensive. I live in Canada, and sometimes the shipping is as much as the cakes I buy. It will be helpful if the company can find alternate, and cost effective shipping for their customers.
Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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