Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
Tortuga Rum Cakes enjoys a strong reputation among consumers, with many praising the deliciousness and quality of their cakes. Reviewers frequently describe the cakes as "addictive," "moist," and "the best ever," making them a popular choice for gifts, especially during the holidays.
Customers appreciate the economical prices and often commend the excellent service they receive. However, there are notable complaints regarding order fulfillment, with some individuals reporting issues such as receiving incorrect quantities or being dissatisfied with the product's quality, including claims of a lack of rum flavor. Additionally, a few customers express disappointment over the size of the cakes, feeling embarrassed when gifting them.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“These Delicious Cakes”
“Beware, customer service will not be able to help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 578 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Tortuga Rum Cakes is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of Tortuga Rum Cakes. Filter by what matters to you.
WE LOVE Tortuga Rum Cakes! We've been buying them for years - for ourselves and as gifts. Everyone who eats them feels like we do. If you need to know what our favorites are - can't help you! They're all terrific!
Everyone seems to enjoy the unique and unexpected treat of Tortugas rum cakes at any time! The trick is to remember to turn the cake over once a day for a couple days to spread the rum.
Best rum cakes globally 💯👍🏿👏🏾
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Probably the BEST rum cake in the world!!!
So yummy I tried to replicate but fell short so ordering theirs is my only option
Love the Blue Mountain Coffee Rum Cake
Tortuga Rum cakes are so yummy and moist, whatever flavor!!!
I have been ordering these rum cakes for over 20 years. Their quality is generally good to excellent. My only complaint is that they have gotten significantly smaller during the years. The rum content appears to have decreased also according to my taste buds. However, I would still recommend these as gifts to your good friends.
Loved your products unfortunately you have refused to accept my debit card although I had used it previously for purchasing thus I no longer buy
Best Rum cakes ever!!! I have bought them in Nassau airport and have ordered them from home in Ohio and they are just as good as the ones bought in the Bahamas!
The flavor of the cake was good, however no one likes a crumbled cake. I have rated the cake three stars based upon the following: One Star for the shipment. Five Stars for the Cake. On receipt of the packaged cake and upon opening the same day was very disappointed to discover a crumbled cake which assumed was damaged in shipment. Possibly there needs to be better packing.
Had cakes delivered in Canada and the service was excellent.
First tasted these cakes in Bermuda. They are so moist and delicious. This company does not skimp when it comes to the rum. My favorite is the coconut rum. They are great to keep in your home for when company comes. I believe they last up to six months in your pantry or you can freeze them. They are also great for the holidays. Would recommend them without reservation.
Great company, great food...wish I could order more often but cost is more than local...
Love all of their products, my only problem is can't get them atmylocal store.
Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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