Every year I buy for my self and…
Every year I buy for my self and Christmas for all the people that are important to me.

Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
Tortuga Rum Cakes enjoys a strong reputation among consumers, with many praising the deliciousness and quality of their cakes. Reviewers frequently describe the cakes as "addictive," "moist," and "the best ever," making them a popular choice for gifts, especially during the holidays.
Customers appreciate the economical prices and often commend the excellent service they receive. However, there are notable complaints regarding order fulfillment, with some individuals reporting issues such as receiving incorrect quantities or being dissatisfied with the product's quality, including claims of a lack of rum flavor. Additionally, a few customers express disappointment over the size of the cakes, feeling embarrassed when gifting them.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“These Delicious Cakes”
“Beware, customer service will not be able to help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 578 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Tortuga Rum Cakes is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of Tortuga Rum Cakes. Filter by what matters to you.
Every year I buy for my self and Christmas for all the people that are important to me.
The cakes are pretty good, but very expensive.
I purchased several rum cakes and I was shipped items with close expiration dates. I contacted customer service and was basically given an "oh well" answer...….I haven't ordered since. I've since started Black Beard's instead due to the lack of concern and inability to address the issue.
When friends are having a special day, I take one of the small Tortuga Rum Cakes to the restaurant (that allows this) where we are celebrating. Rave reviews all around. Have even shared with wait staff and have been asked "When are you bringing another one ?" These cakes are delicious !!!
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We love there rum cakes !!! Always come fresh !!
Best tasting cake ever!
Tasty cakes. Try them yourself. Plenty of flavors to suit different taste buds. If your in the Cayman Islands and shop they are bountiful. Plus they offer a sample for you to enjoy.
we (5 of us) have ordered from u for YEARS! and 3 christmases ago all our rum cakes were moldy. i did everything u told me to do-i sent u pics, i sent u copies of the receipts. i offered to sent the cakes back to u & u ignored the whole problem. i never heard a word from u. this problem happened to all 5 of us. since then none of us order from u.
I was charged too much for my order. I called and left a message. I also sent an email. The response I received advised that that “the company could enter the order for me” The same order that was already placed, overcharged, partially shipped.. I called two more times pverthe nest few weeks. and finally spoke with someone. She took my contact information for someone to call me: which never happened.
Sometimes the cake has no rum in it. Quality Control is lacking.
Love the cakes - price a little high
I have tried several different flavors of Tortuga Rum Cakes as well as their fudge and loved them all!
Excellent rum cakes!
THese cakes are the best!! I have enjoyed them ever since I first tried them on a cruise. A very nice quick dessert!!
They're Awesome!!!
Amazing!!! Even if your not a lover of rum these cakes are delicious!!!
Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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