Top Medical Mobility Inc specializes in providing high-quality home care medical equipment and mobility aids. The company offers a range of products designed to enhance the quality of life for individuals with mobility challenges, including seniors and those recovering from surgery or injury. Customers can expect to find various items such as wheelchairs, walkers, and other assistive devices tailored to meet their specific needs.
The website, www.topmedicalmobility.com, features an extensive selection of products available for purchase, often accompanied by discounts and cashback rewards. Additionally, Top Medical Mobility Inc prioritizes customer service, offering 24/7 support to assist customers with inquiries and product selection. This commitment to quality and customer satisfaction positions the company as a reliable source for home care medical equipment.
Top Medical Mobility Inc has a positive customer experience.
Top Medical Mobility Inc receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the quality of products like wheelchairs and patient transfer chairs, highlighting their comfort, ease of assembly, and effective design.
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Customers also commend the helpfulness and patience of staff members, particularly in facilitating purchases and addressing specific needs. However, a notable number of complaints center around poor customer service, with several individuals reporting unresponsive communication when seeking refunds or assistance with defective products. Issues with the website and product quality are also mentioned, leading to dissatisfaction among some consumers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.5
11
100%
● Low
3.5 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
1.0▼ 2.0
12-month avg
2.7
All-time
3.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
1
Jun 24
—
0
Jul 24
—
0
Aug 24
3.7
3
Sep 24
1.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top praiseof 7 positive reviews
Easy to use57%
4 mentions
Delivery43%
3 mentions
Helpful support29%
2 mentions
Quality29%
2 mentions
“This patient transfer chair arrived quick and was easy to set up”
On “Easy to use” · May 10, 2024
Top complaintsof 4 negative reviews
Customer service50%
2 mentions
Refund50%
2 mentions
“WORST CUSTOMER SERVICE EVER”
On “Customer service” · Jan 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
I am grateful to Rafi and Renata. I needed to get an electric lift device and they have been very helpful with all of the back and forth. thanks for the patience and true care to us. it arrived well packaged and works amazingly exactly for what we needed. again I am very grateful for everything.
Purchased a hospital bed for my mother staying with us and we were also looking for a very specific mattress and I greatly appreciate all of their time and patience and clear guidance etc. Thanks for all we will remember you
They were very helpful throughout the entire purchase. This patient transfer chair arrived quick and was easy to set up. It’s good quality and made transferring my dad a ease.
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I had an excellent experience purchasing a wheelchair from Top Medical Mobility. The wheelchair itself is of outstanding quality – comfortable, easy to maneuver, and built to last. I'm extremely satisfied with my purchase and would highly recommend Top Medical Mobility to anyone in search of a reliable wheelchair.
Bought a walker from Top Medical Mobility, and it's both sleek and practical. Easy to assemble, smooth wheels, and a comfy seat. Lightweight but durable. Love the modern design – makes using a walker feel less conspicuous. Highly satisfied!
Top Medical Mobility exceeded my expectations with their wheelchair. It's not only practical but also aesthetically pleasing. The assembly was a breeze, and the chair offers great support and flexibility. A fantastic investment for enhanced mobility
I recently purchased a patient lift from Top Medical Mobility, and it has truly been a game-changer for my family. The ordering process was seamless, and the lift arrived promptly. The assembly instructions were clear and straightforward, making it easy to set up.
Top Medical Mobility Inc specializes in providing high-quality home care medical equipment and mobility aids. The company offers a range of products designed to enhance the quality of life for individuals with mobility challenges, including seniors and those recovering from surgery or injury. Customers can expect to find various items such as wheelchairs, walkers, and other assistive devices tailored to meet their specific needs.
The website, www.topmedicalmobility.com, features an extensive selection of products available for purchase, often accompanied by discounts and cashback rewards. Additionally, Top Medical Mobility Inc prioritizes customer service, offering 24/7 support to assist customers with inquiries and product selection. This commitment to quality and customer satisfaction positions the company as a reliable source for home care medical equipment.