Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

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Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

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Showing 431 - 440 of 996 reviews
V

Excellent customer service provided by…

Excellent customer service provided by Yuvraj, colleague went above and beyond to help me with my purchase. I got everything I planned to buy and little more, couldn’t resist affordable prices. Will only shop in Southall store .

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JM

tool station in devizes is my go to…

tool station in devizes is now my go to for pretty much anything other than sheet materials and bulky materials. always order online and collect and the collection is always straightforward with really friendly people working the counter. last week ordered 30 bags of postcrete and it was ready on a wheeled crate in 30 minutes- they even helped load it in the car - recommended

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BH

always went above and beyond the staff…

always went above and beyond the staff in the workington branch are the best in the bussiness

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SS

Excellent service yet again

Excellent service as always on time and nothing is ever a problem

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KG

Always find the staff helpful and happy

Always find the staff helpful and happy

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MC

Great advice from staff 👍

Ordered some items, were waiting for me the following day as promised. Great staff, male and female both genders always happy. and helpful.Store is always clean and well laid out. Well done to all the hard working staff.

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RB

Always helpful and competitively priced

Always helpful and competitively priced

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P

The goods I ordered were in stock at a…

The goods I ordered were in stock at a reasonable price. The order was accepted and the goods made ready for collection quickly. The goods were presented shortly after showing my order number.

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DB

Knowing I could alway get what I needed…

Knowing I could alway get what I needed and the kind friendly help full staff

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NB

Right Platform-Right Station

As a fairly regular customer I am always made to feel welcome. Staff are always helpful but if the product I’m after isn’t in stock they usually have it there within a day or two. It’s a pleasure to shop at Toolstation as the team are helpful and professional with the right amount of humour

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