Great service
Great service
Useful
Share
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
Useful
Share
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Useful
Share
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 421 - 430 of 996 reviews
DS
Kitchen sink
Found what we wanted online. Did click and collect. Got it the same day. Very good customer services in store. Item exactly what we wanted when we got it home . Great all round experience Thank you
Useful
Share
Mg
Lawn mower purchaseOrdered online via the app Sunday…
Ordered online via the app Sunday morning. Expected a pickup maybe Monday. Minutes later text to say ready for collection! Local store collected home to cut the lawn. Very happy. All as described and easy process ro order and pay 👍
Useful
Share
DM
A very cheerful and positive experience! I find most of the prices at…
I find most of the prices at Toolstation very competitive, and very rarely is a product out of stock. On my recent visit to the Bridgwater branch, despite it being very early in the morning and just after opening time, the young lady who served me was very efficient and helpful with a friendly and cheery disposition. Thank you Toolstation!
Useful
Share
DB
Great service from staff
Helpful assistant loaded car for me- much appreciated. Good prices and immediately available stock.
Useful
Share
OK
GREAT BRNCH NEW SOUTHGATE
GREAT BRNCH NEW SOUTHGATE BUT MY GOD THE MOBILE APPLICATION IS SLOW DOSE NOT SYNCHRONISE WITH SHOP ACCOUNT, APP IS O.K JUST TO BROWSE AND MAYBE CONVENIENT FOR DELIVERY ORDERS, BUT NEEDS AN UPGRADE
Useful
Share
DB
excellent value and always great service
excellent value and always great service
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.