Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

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Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

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All reviews

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Showing 441 - 450 of 996 reviews
D

Friendly staff with great product…

Friendly staff with great product advise.

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MK

Items identified and presented within a…

Items identified and presented within a minute

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ML

Stock always in polite and accessible…

Stock always in polite and accessible parking

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B

A wide range of quality items at…

A wide range of quality items at reasonable prices with friendly helpful staff to assist if required.

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P

Very poor service

Generally toolstation are very good but this time what I wanted was not in stock told it would be in on Monday went there to see if it was in the assistant ask if I had received a text I no but was told it would be in. The reply was no text then it’s not in ask when it might be in and was told don’t know can you give me an idea answer NO If an item is not in stock in the future then I will go elsewhere certainly will not order from Toolstation

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CH

Toolstation number one .Product availability and great service…

Product availability and great service what more could you ask for Toolstation are now my first choice when looking for products.

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DR

very friendly

very friendly

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J

Friendly and experienced staff, order was ready super fast

GreT service

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HW

great service

Great service, friendly, knowledgeable staff and reasonable parking

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