Great service
Great service
4.6
Excellent
1,000 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 331 - 340 of 996 reviews
ML
Very helpful staff and efficient service
Very helpful staff and efficient service
Date of experience: July 7, 2025
Pc
Staff very helpful on my purchase
Staff very helpful on my purchase
Date of experience: July 7, 2025
D
David
US
I always use Toolstation over screwfix…Of course.
I always use Toolstation over screwfix as they have a nice big catalogue to look through and find what I need, often finding something that I had forgotten. However on our last visit our car broke down with the staff being incredibly helpful on letting him stay overnight in their car park. Yes, even the RAC couldn't get him started. EES 20 years old mate! We returned the next day in LC53 and he responded. Again another stay in the car park as we walked from home to collect. ELCIE is 22 years old, rac. Always a superb shop to deal with in Tilehurst and Plymouth.
Date of experience: July 7, 2025
MM
Always good to deal with
Always good to deal with, staff at Skipton are always helpful and friendly
Date of experience: July 7, 2025
AT
ordered for next day store collection
ordered for next day store collection, 3 days later no sign of it but item was now in stock in store. was told they cant just give me that item, i had to buy another while they await the arrival of the original order to be able to refund me!
Date of experience: July 7, 2025
Gs
What an appalling online site and…
What an appalling online site and ordering system spend several hours this evening trying to order a few items. placed my £80 of items in trolley - then went to checkout to pay . System remembered my email from last order 2 years ago .. went to checkout to pay - however i noticed my card details have changed .....and no way to update my card details could be located . !! tried to delete card details - no success tried to backspace and overwrite - no success either
Date of experience: July 6, 2025
cI
First class service
Great service from the staff at Ellesmere Port and Chester
Date of experience: July 6, 2025
TB
Excellent service and good quality tools
Excellent service and good quality tools
Date of experience: July 6, 2025
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