Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

Company details

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All reviews

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Showing 301 - 310 of 996 reviews
WC
5 out of 5 stars

Ordered a stillson wrench but thought…

Ordered a stillson wrench but thought that I could collect it from Wallisdown branch . Unfortunately they had closed down and would need to travel to Poole, I phoned them to say not convenient and they gave a refund without any problem. Absolutely brilliant service.

Date of experience: July 7, 2025

RS
5 out of 5 stars

Very pleased with the workers as they…

Very pleased with the workers as they helped very much and very hospitable

Date of experience: July 7, 2025

mm
5 out of 5 stars

Always great service and quick

Always great service and quick

Date of experience: July 7, 2025

MS
5 out of 5 stars

Great Service

Ordered and 6 mins later had an email to say it was ready to collect. Brilliant!! Great Service well done and thanks

Date of experience: July 7, 2025

RA
5 out of 5 stars

Great Customer Service at St Helens…

Great Customer Service at St Helens Branch, good prices, good availability of products. Very helpful service from a mature sales gentleman on 4th July. Thank you for your help Sir

Date of experience: July 7, 2025

PS
5 out of 5 stars

Quick,polite service

Quick,polite service. And no problems receiving a refund fir wrongly purchased goods

Date of experience: July 7, 2025

SM
5 out of 5 stars

Cheap cheerful and professional

Cheap, cheerful and professional

Date of experience: July 7, 2025

as
5 out of 5 stars

Counter staff always very helpful and…

Counter staff always very helpful and knowledgeable.

Date of experience: July 7, 2025

V
2 out of 5 stars

Staff not friendly and discriminate..

Staff not friendly and discriminate..

Date of experience: July 7, 2025

JJ
5 out of 5 stars

The gentleman I dealt with was very…

The gentleman I dealt with was very efficient and helpful.

Date of experience: July 7, 2025

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