Great service
Great service
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
cN
5* for Toolstation in Horndean…
I visited Toolstation in Horndean Hampshire today and have to say I was very impressed with their service. The gentleman called Lewis was very knowledgeable and extremely helpful. So rare these days. 5* for that branch
Date of experience: July 8, 2025
ab
All parts in stock
All parts in stock - click and collect response super quick.
Date of experience: July 8, 2025
A
AAP
US
It is always good
It is always good, the staff are bright, cheerful and very helpful in many ways, so no complaint there, however the online catalogue needs improvement regarding the irritating header drop down which keeps dropping over half the screen and covering the item I wish to view. Please get rid of it, adjust it whatever just to help my sanity
Date of experience: July 8, 2025
PP
Staff could learn mannersItem ready but surly youth who served…
Item ready but surly youth who served me could do with some training
Date of experience: July 8, 2025
RC
I ORDERED SOUDAL FIX AA986 0N 4 JULY…
I ORDERED SOUDAL FIX AA986 0N 4 JULY FOR DELIVERY NEXT DAY DID NOT HAVE ANY IN STOCK I WAS NOT ABLE TO COLLECT IT UNTIL THE 8 JULY WENT TO COLLECT IT WAS NOT DELIVERED THEY HAD TO REORDER TODAY WASTED MY TIME AND MONEY.
Date of experience: July 8, 2025
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