Great service
Great service
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 131 - 140 of 996 reviews
PC
Brilliant fast and competitive on price
Brilliant fast and competitive on price
Date of experience: July 9, 2025
SW
The girls could not have been more…
The girls could not have been more helpful. Helped me carry my order to the car. Even gave me an iced lolly! ⭐️⭐️⭐️⭐️⭐️
Date of experience: July 9, 2025
IJ
Trousers was sized wrong
Trousers was sized wrong. Staff was very helpful indeed. @ a different store to original purchase. The wrongly sized trousers was put back into stock and came back out to me again when after trying a bigger size & they where a bit big. After a lot of travelling about I ended up with the bigger size, after getting them once & re-getting them again. Someone else will get a pair of trousers with the wrong sizing & have to return as I did, so I marked one star less. Helpful staff at Beverley & Stoneferry, Hull. St Andrews not so friendly.
Date of experience: July 9, 2025
BM
A very polite and nice person very…
A very polite and nice person very helpful and pleasant
Date of experience: July 9, 2025
MM
Always excellent service at the…
Always excellent service at the Tonbridge branch. Great value for money too. I shop fairly regularly with Toolstation.
Date of experience: July 9, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.