Great service
Great service
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 121 - 130 of 996 reviews
NT
Easy to find product
Found what I needed on line and picked up in store, no problem, happy with the price. Seem to be well stocked. Only issue with store in Beccles is lack of parking.
Date of experience: July 9, 2025
DM
Bought goods on Friday for next day…
Bought goods on Friday for next day collection. Sunday still no email to say the order had arrived. Checked the order online which said it was complete. Rushed to the store as I thought someone else had collected it. Completed apparently means it arrived at a central depot and would be delivered to store on the Monday. Finally got the goods on Monday. Had planned to use the products at the weekend. Would have bought elsewhere if I knew how long it would take to arrive
Date of experience: July 9, 2025
JJ
My order was ready by the time I…
My order was ready by the time I arrived at the shop .
Date of experience: July 9, 2025
ES
Above & beyond…
Customer service assistant very helpful in resolving collection problem & details of alternative items and refund.
Date of experience: July 9, 2025
B
Toolstation experience
Toolstation, Hanworth TW13 branch have friendly, helpful, and professional staff. Always a pleasure to shop there.
Date of experience: July 9, 2025
DA
Ordered online item ready for…
Ordered online item ready for collection straight away
Date of experience: July 9, 2025
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