Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

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All reviews

1,000 total β€’ Write a review

Showing 101 - 110 of 996 reviews
KD
5 out of 5 stars

Prices are good

Prices are good Large variety of goods Staff always helpfull

Date of experience: July 9, 2025

ZP
5 out of 5 stars

Staff in the shop are fantastic

Staff in the shop are fantastic

Date of experience: July 9, 2025

AG
5 out of 5 stars

You always got the product

You always got the product, and good staff unlike screw fix.

Date of experience: July 9, 2025

PW
5 out of 5 stars

Low prices and plenty in stock

Good low prices and you had sufficient stock on the shelf to fulfil my order.

Date of experience: July 9, 2025

JG
2 out of 5 stars

cheap products that dont last

cheap products that dont last

Date of experience: July 9, 2025

G
5 out of 5 stars

Friendly service

Friendly service

Date of experience: July 9, 2025

MM
5 out of 5 stars

Within minutes.

Placed order , the goods were ready for collection within minutes.Staff friendly and on the ball. Good price for the item I ordered.

Date of experience: July 9, 2025

MM
3 out of 5 stars

Although the price of the item was very…

Although the price of the item was very good - when ordering next day collection it actually took 3 days before I could pick up. Need to rectify website to reflect this - luckily it was not something that I needed straight away this time but have had this before - defeats the object of having next day click and collect if it is not next day click and collect.

Date of experience: July 9, 2025

RP
5 out of 5 stars

Very informative and knowledgeable…

Very informative and knowledgeable staff member, Rob Wilson, helped me find the right item that I needed to complete my task. He deserves a pay rise IMHO :)

Date of experience: July 9, 2025

MD
5 out of 5 stars

The service was helpful ,and pleasant…

The service was helpful ,and pleasant to speak to.l would say l would recommend you to anyone

Date of experience: July 9, 2025

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