Great service
Great service
4.6
Excellent
1,000 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 91 - 100 of 996 reviews
PR
Availability and cost always a factor!
Such a great variation in the cost of items required that went for where it was available at the best price!
Date of experience: July 9, 2025
MM
Ordered on-line....e-mail saying ready…
Ordered on-line....e-mail saying ready for collection within 10 minutes....collected within 20 mins...amazing service!
Date of experience: July 9, 2025
CT
Goods in stock
You had all the goods i requested in stock ( unlike your competitors who have to order in.)
Date of experience: July 9, 2025
P
Quick and helpful service
Quick and helpful service. Great stock and staff.
Date of experience: July 9, 2025
JM
The product I purchased was cheapest at…
The product I purchased was cheapest at Toolstation. The products arrived the flooring day, free delivery and packed really well. Very happy customer
Date of experience: July 9, 2025
JB
Good products
They had all the the items I went in for and the staff were very friendly and helpful also easy to order from the catalog.
Date of experience: July 9, 2025
KC
Kev Cook
US
Unnecessary delivery charge
I went to buy a double plug socket wich they didn't have in stock so they offered me next working day delivery to store... later that day I realised I needed another one so I sent my daughter in to order another one using my account and they only offered her next working day delivery to my home address which cost an extra £5... why couldn't they have offered it to store for free with my other double socket at the same time??
Date of experience: July 9, 2025
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