The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
4.6
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Had a lovely guy ash help me with my…
Had a lovely guy ash help me with my situation all handled really well xx
Scam
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone…
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.tm-legalservices.co.uk
All reviews
1,000 total • Write a review
Showing 911 - 920 of 996 reviews
AM
My review relates solely to my recent…
My review relates solely to my recent communication with a customer service agent Biance, she was very attentive and helpful and resolved my query quickly
Date of experience: April 26, 2024
LC
Went to set up payment plan
Went to set up payment plan, friendly, easy, and professional to talk to
Date of experience: April 25, 2024
JE
Thoughtful and kind customer service
I missed a payment due to a family bereavement and unpaid time off of work. Danielle called and was extremely helpful and understanding. A new payment plan was agreed and I am so very happy with the way Danielle handled my situation. Thank you so much! Wonderful customer service.
Date of experience: April 25, 2024
Gs
Gemma s
US
Today I spoke with “Lee Shaun” who was…
Today I spoke with “Lee Shaun” who was absolutely fantastic, so professional, understanding and easy to talk to. Honestly made a conversation I was dreading so easy, I wish more companies were like this, it would make people feel so much more comfortable to be able to discuss current circumstances etc.
Date of experience: April 25, 2024
SE
Daneilla was very helpful would of…
Daneilla was very helpful would of given her a 10 stress free
Date of experience: April 25, 2024
CH
Dealt with Rachel a lovely kind and…
Dealt with Rachel a lovely kind and well mannered woman. She dealt with my call with ease and made me feel comfortable. Great job.
Date of experience: April 24, 2024
OM
Very helpful and am happy with the…
Very helpful and am happy with the service , I got the help I wanted and they made it easier and affordable to pay .Thank you.
Date of experience: April 23, 2024
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