Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

SH

Sinead Hennessy

5 out of 5 stars
The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N

Nikki

5 out of 5 stars
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG

Ian Gaskill

1 out of 5 stars
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

LG

Lauren Graham

5 out of 5 stars
Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
A
1 out of 5 stars

If you receive a letter from TM legal…

If you receive a letter from TM legal with a balance owing of £0 don’t call or reply they can’t do nothing as they have to confirm DPA before harassing. If they remove this review I’ll keep posting all over.

Date of experience: April 30, 2024

zh
5 out of 5 stars

I dealt with a lady called Charlotte

I dealt with a lady called Charlotte. She was extremely professional, polite and helpful. If only all collection companies lived up to that/her mark, life would be a lot easier. Thanks TM/Charlotte. Kind regards Zane Hallsworth

Date of experience: April 29, 2024

CC
5 out of 5 stars

Very friendly polite and quick to sort…

Very friendly polite and quick to sort what I needed

Date of experience: April 29, 2024

JW
5 out of 5 stars

I spoke with Avi today

I spoke with Avi today. Extremely polite, conversation clear and concise. I personally thought he was wonderful and told him such too 😁 He sorted everything out for me within 5 mins. Top rate customer service.

Date of experience: April 29, 2024

SM
5 out of 5 stars

Excellent customer service

Charlotte at TM Legal is a credit to the business. Patient, compassionate and extremely helpful.

Date of experience: April 29, 2024

H
4 out of 5 stars

Easy and manageable

Easy and manageable

Date of experience: April 29, 2024

BP
5 out of 5 stars

Best customer services

Best customer services by Declan he was so helpful and understanding with my situation and set up a new payment plan he's a excellent team member for the team thank you so much

Date of experience: April 29, 2024

A
5 out of 5 stars

Thank u Danielle for ur help and…

Thank u Danielle for ur help and helping me put things back into place

Date of experience: April 29, 2024

NK
5 out of 5 stars

I missed a payment I rang in keo…

I missed a payment I rang in keo assisted me he was very helpful very nice person very kind sorted my payment plan for me thankyou

Date of experience: April 27, 2024

V
5 out of 5 stars

I had the Pleasure of having MoHammed…

I had the Pleasure of having MoHammed on the phone today and he made the whole thing very easily and took away my worries, please make sure this staff member gets the recognition he deserves for being a fantastic Call Handler :)

Date of experience: April 26, 2024

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