Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

SH

Sinead Hennessy

5 out of 5 stars
The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N

Nikki

5 out of 5 stars
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG

Ian Gaskill

1 out of 5 stars
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

LG

Lauren Graham

5 out of 5 stars
Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
GP
5 out of 5 stars

The phone operator Rachel was…

The phone operator Rachel was unbelievably helpful.. if i was in charge give her promotion..really kind and easy to speak..5 stars from me

Date of experience: May 20, 2024

MR
4 out of 5 stars

Visit

I was visited by one of your agents who gave his name as Adam. Adam was very nice and understanding. He explained why he was at my door and reassured me.

Date of experience: May 18, 2024

JS
5 out of 5 stars

Charlotte was very understanding about…

Charlotte was very understanding about my situation and explained everything well

Date of experience: May 17, 2024

P
5 out of 5 stars

Great people make all the difference.

I spoke to TMLegal a few months ago and explained that I wasn't in a position to pay anything towards what I owed. I spoke with Declan who was really helpful and understanding. Skip forwards a few months to last week and I call again, this time to make a payment. Turns out it was Declan I spoke to again and he remembered me, which was nice! I've spoken to TMLegal once again this morning as I had a question/request, and Danielle who I spoke with was Declans equal. Immediately understanding of my ask and swift in actioning my request. Consider me very happy. There are good people out there and they make all the difference. Immense thank you to you both. All the best.

Date of experience: May 17, 2024

B
5 out of 5 stars

Support by Adam who was very helpful…

Support by Adam who was very helpful and understanding

Date of experience: May 17, 2024

RS
5 out of 5 stars

Very friendly and understanding

Very friendly and understanding, made dealing with my debt not as scary as I thought it would be

Date of experience: May 16, 2024

OO
5 out of 5 stars

Nice customer avi

Nice customer avi

Date of experience: May 16, 2024

ST
5 out of 5 stars

One of the best customer service I ever…

One of the best customer service I ever had specially lady who helped me a lot her name Kat so much thank you to her

Date of experience: May 16, 2024

Ck
5 out of 5 stars

Spoken with Cath

Spoken with Cath, she was so helpfull , sort with me everything in nice and polite way what I appreciate. Thank you

Date of experience: May 16, 2024

re
5 out of 5 stars

Thank you so much good help

Thank you so much,

Date of experience: May 16, 2024

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