Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

Company details

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All reviews

1,000 total • Write a review

Showing 811 - 820 of 996 reviews
PL
4 out of 5 stars

Very helpful and understanding…

Very helpful and understanding communication was very well maintained thank u

Date of experience: May 22, 2024

DT
5 out of 5 stars

Sash was so helpful and made everything…

Sash was so helpful and made everything easy and straight forward. Thank you so much

Date of experience: May 22, 2024

CP
4 out of 5 stars

Kat was very helpful and understood my…

Kat was very helpful and understood my worries. Very calm and professional.

Date of experience: May 22, 2024

C
5 out of 5 stars

Thankyou Connor

Thankyou Connor, very understanding and made it easy, I really appreciate it

Date of experience: May 22, 2024

NK
5 out of 5 stars

Customer Service 10/10 Pay rise for Kat 😉

Customer Service 10/10 I spoke to a lovely lady named Kat felt as if I was talking to a friend ,fantastic customer service so considerate helpful and made me feel completely comfortable and confident in making a payment Pay rise for kat 🙌🏽 !!!! 😉😅

Date of experience: May 22, 2024

NL
5 out of 5 stars

Very helpful and understanding.

Very helpful and understanding.

Date of experience: May 22, 2024

c
5 out of 5 stars

Connor was wonderful and reassured me

Connor was wonderful and reassured me. Very helpful.

Date of experience: May 21, 2024

TB
1 out of 5 stars

I couldn't hear the anything that was…

I couldn't hear the anything that was being said on the phone as it seemed like there was an office party happening in the back ground not providing a professional service at all

Date of experience: May 21, 2024

JM
5 out of 5 stars

Spoke to a lovely lady named kat

Spoke to a lovely lady named kat, who were very helpful and understanding of my situation. Very happy with outcome.

Date of experience: May 21, 2024

TH
5 out of 5 stars

Spoke to Caleb today he was very…

Spoke to Caleb today he was very helpful and friendly. Nothing was to much trouble, Caleb took the time to explain everything thoroughly and make sure I understood everything he explained. Thank you Caleb you are a credit to your team.

Date of experience: May 21, 2024

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