The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
Had a lovely guy ash help me with my situation all handled really well xx
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
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www.tm-legalservices.co.uk1,000 total • Write a review
Muhammad was very helpful. No stress at all.
Date of experience: July 6, 2024
Great conversation. The representative was very polite and sympathetic! Listened to the reasons behind my issues and showed understanding and made sure she can help as much as possible! I wasn’t expecting it, was ready for embarrassment and arguments! Great experience! Thank you!
Date of experience: July 5, 2024
Danielle was very helpful, quick and polite. Thank you
Date of experience: July 5, 2024
I spoke to a lovely lady called Kat. Really helped me and I felt comfortable explaining things that had gone wrong and why I had got myself into a little trouble. Really helpful thank you.
Date of experience: July 4, 2024
US
kat was very helpful and gave me as much information as i need for my case and was willing to help however she could and was understanding and would explain on things if i wasn't understanding it fully or would explain anything i asked her to explain
Date of experience: July 4, 2024
Unfortunately I couldn’t hear is name as my signal was terrible. He was so empathetic towards my situation and didn’t judge. He reassured me that everything was going to be fine and if I need help to always just call them again
Date of experience: July 4, 2024
US
Must praise Clint for his understanding, empathy and willingness to support and advise my complex circumstances. He was helpful and informative. Due to the understanding nature of Clint, and his willingness to explain clearly, a resolution was reached. This wasn’t the case with my initial advisor.
Date of experience: July 3, 2024
Brilliant really helpful sash was very understanding
Date of experience: July 3, 2024