Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 661 - 670 of 996 reviews
TR
5 out of 5 stars

Muhammad was very helpful.

Muhammad was very helpful. No stress at all.

Date of experience: July 6, 2024

KA
5 out of 5 stars

Great experience! Thank you!

Great conversation. The representative was very polite and sympathetic! Listened to the reasons behind my issues and showed understanding and made sure she can help as much as possible! I wasn’t expecting it, was ready for embarrassment and arguments! Great experience! Thank you!

Date of experience: July 5, 2024

R
5 out of 5 stars

Kat was Very helpful and easy to deal with…

Very helpful and easy to deal with sorted everything out for me straight away with no stress and very short call which is convient when busy thanks kat

Date of experience: July 5, 2024

MR
5 out of 5 stars

Danielle was very helpful

Danielle was very helpful, quick and polite. Thank you

Date of experience: July 5, 2024

LF
5 out of 5 stars

I spoke to a lovely lady called Kat

I spoke to a lovely lady called Kat. Really helped me and I felt comfortable explaining things that had gone wrong and why I had got myself into a little trouble. Really helpful thank you.

Date of experience: July 4, 2024

a
5 out of 5 stars

kat was very helpful and gave me as…

kat was very helpful and gave me as much information as i need for my case and was willing to help however she could and was understanding and would explain on things if i wasn't understanding it fully or would explain anything i asked her to explain

Date of experience: July 4, 2024

I

Ivo

US

5 out of 5 stars

Very good service!!! Thank you Kathy!!!!

It's good communication!!!! And people understandable!!!!

Date of experience: July 4, 2024

S
5 out of 5 stars

Very happy and not stressful at all

Unfortunately I couldn’t hear is name as my signal was terrible. He was so empathetic towards my situation and didn’t judge. He reassured me that everything was going to be fine and if I need help to always just call them again

Date of experience: July 4, 2024

G
5 out of 5 stars

Supportive and helpful

Must praise Clint for his understanding, empathy and willingness to support and advise my complex circumstances. He was helpful and informative. Due to the understanding nature of Clint, and his willingness to explain clearly, a resolution was reached. This wasn’t the case with my initial advisor.

Date of experience: July 3, 2024

MS
5 out of 5 stars

Brilliant really helpful sash was very…

Brilliant really helpful sash was very understanding

Date of experience: July 3, 2024

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