The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Had a lovely guy ash help me with my…
Had a lovely guy ash help me with my situation all handled really well xx
Scam
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone…
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.tm-legalservices.co.uk
All reviews
1,000 total • Write a review
Showing 141 - 150 of 996 reviews
SW
Very helpful when I called wasn’t on…
Very helpful when I called wasn’t on the phone very long
Date of experience: February 27, 2025
NC
not sure who I spoke to but she was…
not sure who I spoke to but she was lovely and very understanding about my payment issues. I'd of given a 5 star if I hadn't been black listed but I guess that's my own fault with being far to anxious to try and sort it before hand but overall I have set up my payment plan and hope to not be black listed for long
Date of experience: February 27, 2025
NB
Bianca was very helpful in arranging a…
Bianca was very helpful in arranging a payment holiday for myself due to a change of financial circumstances. Polite and professional.
Date of experience: February 26, 2025
MS
Bianca i was speaking to was very…
Bianca i was speaking to was very helpful and really understanding about my situation
Date of experience: February 25, 2025
JG
Just had a out of the blue call from…
Just had a out of the blue call from these people her 1st words sounded like hr not tm now luckily I can hear out of my right ear because she intended on confusing me now if I was a older person or anyone who is vunarable she's done her scamming lie to trick people,these people need to be stopped she gets people terrified by pretending to be HMS I'm going to do some digging and find out her name T. M legal that's who they are
Date of experience: February 25, 2025
HW
He was professional and efficient
He was professional and efficient. Good job thank u as I was busy!!
Date of experience: February 25, 2025
SW
I received a telephone call from Clint…
I received a telephone call from Clint of TM Legal Services and he was great! He totally understood and appreciated all what I told him of my current and past circumstances and he was very helpful, considerate, understanding and compassionate (I explained about several bereavements I had to deal with in a close period to one another and also my current financial issues). He kindly suggested a payment plan temporarily which was much more affordable to me at the moment than what I had originally set up a direct debit for. Overall I couldn't fault Clint as he was very helpful, friendly, considerate, compassionate and understanding. I would be grateful if you could pass on this review to Clint. Thank you for your call and assistance today. It was much appreciated. Thank you!
Date of experience: February 22, 2025
SC
Excellent service and support
Excellent service and support
Date of experience: February 21, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.