Review summary

TJ O'Mahony receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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S
Delighted with purchase and customer…

Delighted with purchase and customer service. Great assistance and delivery.

J
Really badly manage company

Really badly manage company. They seem to have a really poor track over their inventory. I had issues with every other i have placed with this company. I call to my local branch to see if they have an item in stock they responded yes the system says there are x amount in stock, i ordered online for click and collect and they order took over a week to be ready for collection. The second order i placed, was also click and collect, for an item that was in stock at the branch, a few days later I received an email that the item was ready for collection. But wait hold on then i received another email ''sorry we don't have the item here is your money back''. their click and collect is a waste of time!!!

t
Really impressed

Fast, helpful and communicative :)

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All reviews

982 total • Write a review

Showing 771 - 780 of 978 reviews
SM
5 out of 5 stars

MORSO BARBECUE

I recently bought a Morso barbecue from the Ballymount store. I had seen the barbecue on a visit to Copenhagen some weeks previously and was very impressed by its efficiency and terrific cooking capabilities. Simple to operate and easy to clean. It was delivered free by O’Mahonys and was easy to set up. I highly recommend this product and the service from TJ O’Mahonys.

Date of experience: July 9, 2024

mj
5 out of 5 stars

Excellent staff...

I have to write this review on the staff at TJ O Mahony's Wexford. Rarely have I come across such helpful nice professional staff as are here.. Nothing is a problem for them... A special mention to John Saunders... What a nice helpful guy... A pleasure to do business with. Thanks everyone...

Date of experience: July 5, 2024

JC
5 out of 5 stars

Very helpful with planning our…

Very helpful with planning our bathrooms. And very pleasant to deal with would recommend for all bathroom needs

Date of experience: July 2, 2024

LJ
1 out of 5 stars

Delivery driver is pathetic

Delivery driver was rude and unprofessional. Just dropped my delivery wherever he pleases without even asking or ringing the doorbell. My order made online with instructions to give call before the delivery to arrange the space for the items. He showed up on last Tuesday without any notice and I was not in a place to help him due to school rush hour. He threatened not the deliver it again but I spoke and email to their manager and they offered another delivery. He did show up today and did this to me. Such a pathetic customer service.

Date of experience: June 28, 2024

P
5 out of 5 stars

Trying to select a colour for our Club

Trying to select a colour for our Club. Gary's experience in the mixing of colours is top class. The colours we ended up with are more than we expected. Beautiful matched. We got everything we needed from TJ O'Mahony Ballymount Road. Again thank you Gary for your help.

Date of experience: June 19, 2024

pm
1 out of 5 stars

Total disaster- Poor Quality Timber- appalling customer service

Total disaster. only part delivered my timber order. Of the timer they did deliver some was so bent and out of shape it was useless to me. After 3 weeks the remaining part of my order arrived (3 Meter Smooth Treated Posts) and they were so cracked and mis shapen and band up that I had no choice but to reject the order. Called head office who sent to to a person in Arklow who said The had no influence over the quality because they got it from another branch and as far as she was concerned I had got my order and it was nothing to do with her. She was very rude and refused to listen to anything I said or offer any solution. I spoke to an other person in deliveries who but all the blame on me and said I should have known they had no stock in Arklow when ordering on line and how was he supposed to monitor quality when it comes from another store. This is not the case. the online website let me order and did not tell me the had no stock or where any surplus stock might be. Total shambles of a company with Zero customer service and very very poor quality product. In My Opinion Avoid!

Date of experience: June 19, 2024

J
1 out of 5 stars

Disgraceful customer service

Disgraceful customer service They take online orders and promise a delivery time of 3-5 days. After waiting ten days, there is no sign of delivery. I contacted customer service twice. Every time, they try to buy time and promise to deliver. They take orders online for goods they don't have in stock. Avoid, avoid, avoid! A bunch of liars!

Date of experience: June 14, 2024

CC
5 out of 5 stars

Excellent customer service from Jessica…

Excellent customer service from Jessica Burke

Date of experience: June 11, 2024

N
5 out of 5 stars

5 ⭐️ service

Fantastic customer service from Ray, Martin L and Luke. Top class. Definitely recommend.

Date of experience: June 8, 2024

PB
5 out of 5 stars

Excellent Service and Value - PH Ross Cabra

Excellent Service from all the staff in PH Ross Cabra. We are very happy with what we got for our bathroom and ensuites. We went back and got our laminate floorboards. We went back again and got internal doors. We went back again and got a coal effect electric fire. And yes we are going back again for another one! Great value.

Date of experience: May 22, 2024

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