Delighted with purchase and customer…
Delighted with purchase and customer service. Great assistance and delivery.
4.4
Great
982 reviews
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💬Hasn't replied to negative reviews
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Review summary
TJ O'Mahony receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Really badly manage company
Really badly manage company. They seem to have a really poor track over their inventory. I had issues with every other i have placed with this company. I call to my local branch to see if they have an item in stock they responded yes the system says there are x amount in stock, i ordered online for click and collect and they order took over a week to be ready for collection. The second order i placed, was also click and collect, for an item that was in stock at the branch, a few days later I received an email that the item was ready for collection. But wait hold on then i received another email ''sorry we don't have the item here is your money back''. their click and collect is a waste of time!!!
Great prices
Great prices, efficient delivery.
Really impressed
Fast, helpful and communicative :)
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.tjomahony.ie
All reviews
982 total • Write a review
Showing 761 - 770 of 978 reviews
G
EXCELLENT CUSTOMER SERVICE LIMERICK; GREAT LOCATION
EXCELLENT CUSTOMER SERVICE FROM TJ OR PJ ? Checking for corrugated Perspex sheeting ; TJ brought me from front reception to rear yard where I could physically examine the strength of Perspex he then gave me a printed quote of cost which had measurements in centimeters and inches which saved me having to work out dimensions in feet and inches. First visit to this store very conveniently located @ Mungret ;had been researching on line for materials but being able to physically see products meant i purchased andI collected goods the following day.
Date of experience: August 21, 2024
SC
Amazing customer service from a lovely…
Amazing customer service from a lovely lady called Sinead in the paint department. Was so kind and helpful with my daughter and I. It was exactly the colour we wanted but couldn’t find and amazing value for money. Will be recommending to all my friends. Thank you!
Date of experience: August 19, 2024
DH
David H
US
Buyer beware
On 24th of July I placed an online order for a set of Bora Sawhorses . When they arrived they were clearly display model or returns,as they were damaged And not in any official packaging. I contacted the company and was offered a discount. I requested a full refund and this was agreed. After numerous emails and phone calls I was assured the damaged goods would be picked up and I would be refunded. To this day I have not received refund or goods have not been collected. As a new house building company this was my first order With T.J mahony. And it will be my last.
Date of experience: August 17, 2024
C
Carol
US
Delivery not received on time
I emailed to check when I would receive my delivery and was told I would have it on Friday and it never arrived, I sent another mail only to be told that transport had finished at 2.30 and I would get my delivery on Monday that's just not good enough when I had someone organised to come over the weekend to do some work and when I rang to see what happened I got a very disinterested person who couldn't have cared any less. Very poor customer service
Date of experience: August 16, 2024
SR
Don't bother ordering online - a joke
Ordered a product here online 31 July. These guys are not set up as an online business. Had to wait close to 2 weeks for my delivery (12 August). No way to track. Was told it would be delivered the 8th August when I rang up to see where it was. No delivery then, nor again on the 9th. Only delivered on the 12th when I rang to complain again.
Date of experience: August 12, 2024
M
Mary
US
TJ O Mahony's Prosperous Recommended
I had ordered a dishwasher with DID Newbridge and they lost my order and never contacted me. I cancelled it and got the same item at the same price with a much cheaper delivery option with this firm. There was a bit of a delay due to the bank holiday but they were friendly and helpful on the phone. I would go back to them as a customer again.
Date of experience: August 9, 2024
PL
Wexford Branch
I was in the Wexford branch on Tuesday 6 August 2024. I was aware that they had some specials on fencing. A young lady by the name of Anna assisted us. We really didn’t have a clue what we were looking for our what we needed. Anna took care of everything for us. Her knowledge and willingness to help was outstanding. I will definitely return to this store for all my hardware needs even though it means a little bit of travelling. A highly recommend store.
Date of experience: August 9, 2024
RD
A1 Customer Service!!!!
First time ordering from TJ O’Mahony. I ordered a garden ornament & it arrived damaged. This can happen on delivery ….. totally understood……but in no time at all Cathy Siggins was on the case! Straight away organising replacement of damaged ornament! Delivery in a jiffy! Just fantastic attention to customers! Very impressed! I will be back! Highly recommend this company for service & attention to detail! A1!!!
Date of experience: July 24, 2024
MD
Delivery
I have ordered from TJOMahony 3 times in the last few weeks and in each occasion the delivery guys were so helpful and courteous, I would not hesitate to order from them in the future
Date of experience: July 9, 2024
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