TicketSwap

3.86875 out of 5 stars
3.9
Great160 reviews

TrustScore

3.9
3.86875 out of 5 stars
Great
5 out of 5 stars
106
4 out of 5 stars
8
3 out of 5 stars
1
2 out of 5 stars
9
1 out of 5 stars
36
160 reviews in total

Review summary

TicketSwap has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

goeie ervaring

goeie ervaring

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Biglietto VIP Deluxe Enhypen

Biglietto perfetto, nessun problema all’ingresso della Ing Arena di Bruxelles. Posizione ottima.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The day before tomorrow

Bought tickets for the day before tomorrow, tickets worked perfectly!!!

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

All smooth and professional

All smooth and professional

0
0
🔥 High engagement

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Vin
Vin
1 reviews
5 months ago
1 out of 5 stars

Kansloos

De loterijen zorgen ervoor dat je kans minder dan 1% is om een kaartje te kopen. Iemand die 30 seconden later reageert kan ook nog meedoen. Is dat eerlijker? Nee. Stel een maximum in van 10 deelnemers want dit slaat natuurlijk nergens op.

Helpful?
Maria
Maria
1 reviews
5 months ago
1 out of 5 stars

Klantenservice onbereikbaar

Ik heb een foutje gemaakt met het verkopen van een ticket. Ik wil graag de koper hiervan op de hoogte stellen dat ze niet met een ongeldig kaartje bij de deur staat. Maar helaas is de klantenservice op geen enkele manier te bereiken.

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Marie Grie
Marie Grie
1 reviews
5 months ago
1 out of 5 stars

Kundenservice unerreichbar und ein Ticket zum Preis von vier erhalten

Ich denke wenn man ein Einzelticket kauft, ist es ein super System mit dem neu generierten Code. Ich habe jedoch ein 4er Ticket fürs Docklands gekauft und habe daraufhin nur eine einseitige PDF erhalten mit einem Ticket. Das Ticket hat auch funktioniert, jedoch fehlten die anderen drei, wodurch das Ticket viel zu teuer war und beim Kauf auch als 4er Ticket angeboten wurde. Ich habe Ticketswap versucht über mehrere Wege zu erreichen, jedoch kamen keine oder nur automatisierte Antworten, die nicht zu meinem Problem passten. Eine Erstattung gabs bis heute nicht. Also Fazit: Einzeltickets super, aber bei Problemen ist ein Customer Service eigentlich nicht existent.

Helpful?
5 months ago
5 out of 5 stars

Great

I have purchased tickets several times, and every time it all goes fine. Once I got a refund because the category of the ticket sold was not the same specified in the selling announce.

Helpful?
5 months ago
5 out of 5 stars

Como siempre la página funciona de 10

Como siempre la página funciona de 10, ni un problema, ojalá todas fueran igual de fiables. Hasta ahora solo me ha dado alegrías. Fenomenal entendimiento de todas las partes, lo dicho, sobresaliente.

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Milva  Bursi
Milva Bursi
1 reviews
5 months ago
5 out of 5 stars

Affidabile

Affidabile : reliable, transparent, I have bought many tickets with TicketSwap! never had problems! tickets that could not be found! purchase with them is guaranteed! thanks TicketSwap Top

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Bruno De Luca
Bruno De Luca
1 reviews
5 months ago
5 out of 5 stars

Biglietti per Bruce tutto ok....qualche…

Biglietti per Bruce tutto ok....qualche dubbio per alcune recensioni negative ma alla fin eil concerto è stato una bomba.

Helpful?
nikkimariet
nikkimariet
1 reviews
5 months ago
5 out of 5 stars

Great last minute purchase for some on…

Great last minute purchase for some on the day tickets, it had sold out so this was a really good day out for us. Super easy process.

Helpful?
5 months ago
5 out of 5 stars

Muy buena.

Muy buena. Me gustaría darle las gracias a mi comprador Álvaro, también. Es una pena, que se queden asientos vacíos, cuando surge un problema. Álvaro lo ha podido disfrutar y he recuperado dinero. Me gusta la web.

Helpful?
5 months ago
1 out of 5 stars

Oeral ticket gekocht die al gebruikt bleek te zijn

Via Ticketswap Oeral ticket gekocht die eenmaal op Terschelling West aangekomen al eerder gescand bleek te zijn. Andere (2 dag tickets) bleken wel geldig te zijn. Na verlaten ticketstand onmiddellijk melding gemaakt bij ticktswap dat de ticket al gescand was. Eenmaal weer terug thuis kregen we opeens te horen dat we een foto hadden moeten maken van het scanapparaat van de Oeral vrijwilliger waarop te zien stond dat de ticket al was gescand. Verkoopster bleek ter goeder trouw en had de ticket eerder ook via ticketswap van ene Hans gekocht en weer aan ons doorverkocht. Ticketswap wil nu bewijs van onze reis naar Terschelling zien en alsnog bewijs van het apparaat dat aangeeft dat de ticket eerder is gescand. Tickets van rederij Doeksen gestuurd. Ben benieuwd of we ooit ons geld terugkrijgen.

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Gaspard Gaud
Gaspard Gaud
1 reviews
5 months ago
5 out of 5 stars

Billets jeudi soir Eurockénnes 2025

J’ai acheté mes places la veille pour le prix le moins cher proposé. J’ai pu entrer le lendemain dans le festival, rempli de stress, mais rassuré, au moment où le staff m’a passé le bracelet. Pour les personnes qui se demandent, c’était au eurockeennes 2025 pour le jeudi soir (soirée avec Iron Maiden) ou le billet de base de était à 85€ et je l’ai eu pour 53€ et quelques centimes. qpour les personnes encore hésitantes, je vous garantis que le site est bel et bien sécurisé

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Noelia Moreno
Noelia Moreno
1 reviews
5 months ago
5 out of 5 stars

Siempre impecable

Siempre impecable. Nunca he tenido un fallo y facilita conseguir entradas para casi cualquier concierto

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Conny Hueppin
Conny Hueppin
1 reviews
5 months ago
5 out of 5 stars

Trustful & easy

Trustful ticket exchange, everything worked fine. Good overview of the tickets, easy and fast process, my name was on the ticket in the end, easy payment. All excellent!

Helpful?
5 months ago
2 out of 5 stars

Não recebi € do meu bilhete

A experiência de venda e mudança de nome do bilhete correu bem. Pedi ao comprador para fechar a conversação para eu poder receber o pagamento e... foi aí que o TicketSwap continuou a dizer que tenho uma resolução em aberto e não me paga. Já falei com o chat, expliquei que o caso está fechado, que disse que passaria o caso para um agente humano e não fui mais contactada. Entretanto o evento já passou há uma semana, o comprador já usufruiu do bilhete e eu continuo a arder. Como ninguém me contactou mais, decidi vir aqui expôr a situação... talvez assim se resolva.

Helpful?
Des Liddy
Des Liddy
1 reviews
5 months ago
5 out of 5 stars

Great way to buy tickets for events…

Great way to buy tickets for events that are initially sold out - and minimises opportunities for ticket touts to profit

Helpful?
Carolien
Carolien
1 reviews
5 months ago
1 out of 5 stars

Impossible to reach them

I purchased a ticket for an event on June 28, advertised as an adult weekend ticket. However, after the purchase, it turned out to be a child ticket—despite paying a price double the child ticket. I’ve been trying to contact TicketSwap via their in-app chat and email since then, but as of July 3, I’ve received no response. With the event approaching, I still don’t know whether they’ll fix the ticket, issue a refund, or if I’ll need to buy a new one. There’s also no other way to contact them, which is incredibly frustrating.

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Eline Seghers
Eline Seghers
1 reviews
5 months ago
2 out of 5 stars

Ik heb niet de link gekregen voor de treintickets

Ik heb niet de link gekregen voor de treintickets die bij de tickets hoorde van rock werchter. Daardoor kan ik ook geen gebruik maken van de pendelbus, heb ticketswap al gecontacteerd maar krijg geen antwoord. Heb de link echt heel snel nodig want het is morgen al!! Ticketswap pls help!!!!

Helpful?
5 months ago
1 out of 5 stars

Imposibilidad venta entradas

Imposible crear evento y/o anuncio para poder vender entradas, a pesar de haberlo intentado de manera insistente. El servicio de "ayuda" se excusa por no poder resolver la incidencia e indica que la remite a un técnico. Aún estoy esperando.

Helpful?
5 months ago
5 out of 5 stars

Genial

Genial. Venta rápida, clara y recibo de pago casi instantáneo.

Helpful?

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