Lois was so informative and friendly
Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.
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4.1
Great
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Review summary
Thornley Groves Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Kelly McDermott is the perfect host…
Kelly McDermott is the perfect host agent showing us round. All the communications beforehand very good too. Thank you Thornley Groves for providing an most efficient service so far.
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Lois McGuinness
Lois McGuinness was incredibly informative and helpful as we explored the house. She explained the entire process clearly and helped deepened my understanding of getting a mortgage as a first time buyer. I felt comfortable to ask any questions and was content with her informative answers! Looking forward to continue working with her :)
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Very professional and responsive when…
Very professional and responsive when arranging and managing our rental property. Really quick to sort out repairs too when we first moved in.
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www.thornleygroves.co.ukAll reviews
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Showing 761 - 770 of 996 reviews
zK
Highly Recommend Karen Filson for Your Next Rental Search
I recently had the pleasure of working with Karen Filson when searching for a new rental property, and I cannot recommend her highly enough. From the moment we started working together, she was incredibly responsive, professional, and knowledgeable. Throughout the entire process, Karen was a great communicator and kept me updated every step of the way. She was always available to answer my questions and provide guidance, and I appreciated her honest and candid feedback. Overall, I had a fantastic experience working with Karen, and I would recommend her to anyone in the market for a new rental property.
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AF
Best estate agents
So far my experience with Thornely Groves is exceeding my expectations, and mostly Thanks to the kind agent "Liam Moore" who has been very professional and very keen to help, I was finally given the chance to reach the home that is most suitable for my needs.
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A
Bad experience began when the new…
Bad experience began when the new tenant moved in the property. First I was charged wrongly of the invoice amount to my account, actually the amount should be charged to previous tenants deposit. Besides, the property manager of Thornley Groves failing to follow the repairing properly. When I was asked to replace the broken furniture, like dining chair. I replied to my property manager to get the quote for me, he said OK. However, he failed to do so, and only urged me for decision ! What decision he want me to make ? He seemed to forget everything he promised to do before, no quote is made by him! For the above bad experience, I had made a complaint to the senior management of Thornley Groves, however, nothing reply fro the company. Please be think twice before finding a property agent to take care your property!
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M
Still haven’t received my deposit back…
Still haven’t received my deposit back and it’s been a month since I’ve moved out of the property. I would never recommend using Thornley Groves- Salford my landlord has been happy with me receiving the deposit back. I've rang 5 times left emails but no response
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AM
Karen helped me in the house viewing
Karen helped me in the house viewing. It took few minutes and then she insisted to write a good review and I did because I needed to get the rental processed quickly. But after moved in bad service.
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SS
Would highly recommend the Thornley…
Would highly recommend the Thornley Groves Prestwich branch. Big thanks to Liam, he was knowledgeable, friendly and helpful. Queries were answered quickly and he updated us throughout the process at all times. Nothing was too much trouble! Thanks!
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