Review summary

Thornley Groves Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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A
Lois was so informative and friendly

Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.

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IP
Kelly McDermott is the perfect host…

Kelly McDermott is the perfect host agent showing us round. All the communications beforehand very good too. Thank you Thornley Groves for providing an most efficient service so far.

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Lois McGuinness

Lois McGuinness was incredibly informative and helpful as we explored the house. She explained the entire process clearly and helped deepened my understanding of getting a mortgage as a first time buyer. I felt comfortable to ask any questions and was content with her informative answers! Looking forward to continue working with her :)

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LC
Very professional and responsive when…

Very professional and responsive when arranging and managing our rental property. Really quick to sort out repairs too when we first moved in.

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Showing 771 - 780 of 996 reviews
c

Excellent Service

We have been looking for an investment property for a while now and Thornley Groves identified a property for me as they knew exactly what i was looking for. I had dealings with Clare and Kelly at the Monton office. Clare and Kelly provided an excellent service and kept me informed throughout the process which assisted us in completing the sale in 14 days. Well done Girls and thank you for the professional and fantastic service

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MB

Carolyne - Thornley Groves Sale

I’ve just bought a property with Thornley Groves in Sale. I can’t recommend Carolyne enough. From start to finish she was extremely helpful, patient and professional. She went above and beyond and assured me throughout the process. With buying a house being such a stressful time, Carolyne made this a lot easier easier. Thank you again for everything to all the team, I will most definitely be using thornley groves again and recommending them to everyone.

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MT

We have recently viewed two properties

We have recently viewed two properties, guided by Kelly from the Monton office - and we were able to view both properties. (our experience with other agents includes not being able to view a property, due to having the wrong keys) Kelly was able to answer all our questions concerning the properties and had a friendly manner.

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RR

Liam from Thornley Groves was very…

Liam from Thornley Groves was very helpful and polite,. Everything was explained clearly and he had no hesitation in answering any queries I had. Excellent service. Thank you.

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DK

Great customer service

Great customer service

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MI

Stayed patient & good communication 👍🏻

Stayed patient & good communication 👍🏻

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PJ

I viewed a property with Kelly…

I viewed a property with Kelly McDermott from the Monton branch. I found her to be helpful and professional as we discussed the house and how it could be updated. Given time to look around property on own and then ask any questions.

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Af

Flat viewing Great customer service Very…

Great customer service Very knowledgeable staff A first class service

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A

Helpful and efficient great customer…

Helpful and efficient great customer service

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MI

Hannah Whyte

Renewal of contract was completed professionally with Hannah Whyte, also repairs to the property was reported and dealt with instantly, well done Hannah your a credit to the company. Ian Haslingden.

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