Review summary

Thornley Groves Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

A
Lois was so informative and friendly

Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.

IP
Kelly McDermott is the perfect host…

Kelly McDermott is the perfect host agent showing us round. All the communications beforehand very good too. Thank you Thornley Groves for providing an most efficient service so far.

Lois McGuinness

Lois McGuinness was incredibly informative and helpful as we explored the house. She explained the entire process clearly and helped deepened my understanding of getting a mortgage as a first time buyer. I felt comfortable to ask any questions and was content with her informative answers! Looking forward to continue working with her :)

LC
Very professional and responsive when…

Very professional and responsive when arranging and managing our rental property. Really quick to sort out repairs too when we first moved in.

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All reviews

1,000 total • Write a review

Showing 11 - 20 of 996 reviews
AJ
5 out of 5 stars

Excellent Support From Jamie

Cannot rate Jamie high enough. She was absolutely brilliant with the whole process. I feel extremely confident in her advice. She is an asset to Thornley Groves

Date of experience: July 3, 2025

5C
5 out of 5 stars

Excellent Service

Rebekah McCabe Sales Agent.Was very helpful she enabled me to view the property at very short notice and provided further information quickly

Date of experience: July 2, 2025

EJ
5 out of 5 stars

I viewed a property with Kelly

I viewed a property with Kelly, and had such a good experience. She was so lovely and very knowledgeable about the area and property, answered all questions I had, and gave great advice!

Date of experience: July 2, 2025

MA
5 out of 5 stars

KELLY MCDERMOTT

KELLY MCDERMOTT, THE AGENT FOR TG WAS ON TIME, HALPUL, PLEASANT AND KNOWLEDGABLE. ALL IN AL A GREAT EXPERIENCE WITH A LOVELY LADY.

Date of experience: July 1, 2025

BP
5 out of 5 stars

Would like to give Ellie a big thumbs…

Would like to give Ellie a big thumbs up..very informative on our viewing and most importantly polite and prompt..A credit to Thornley Groves Estate Agents..😊

Date of experience: July 1, 2025

C
5 out of 5 stars

New dream home & many thanks to Rebecca

I have been looking for my new house in a really short time and Rebecca is being very helpful and professional in the whole time. I’m so grateful to find an agent who really care about customer to let them feeling very comfortable and put them first no matter the situation. I really suggesting anyone looking for a new house to contact this agency because there are very professional agents like Rebecca who are willing to take care of you.

Date of experience: June 28, 2025

C
5 out of 5 stars

Thank you to Rebecca Peilober

Thank you to Rebecca Peilober - she has gone above and beyond to help me find the right property. Her communication has been amazing and she made the journey very smooth. She definitely is a credit to the team!

Date of experience: June 28, 2025

LJ
5 out of 5 stars

Review.

Thornley Groves are excellent rental agents in particular Kent Holmen.

Date of experience: June 28, 2025

MH
5 out of 5 stars

Been to view a house today

Been to view a house today, the agent Ellie made us feel st ease and made the whole experience very easy. So made an offer straight away. Would definitely recommend using the company as they have amazing staff.

Date of experience: June 27, 2025

lm
5 out of 5 stars

We viewed a property through thorny…

We viewed a property through thorny groves Monton office, Ellie was extremely helpful and let us take our time looking round.

Date of experience: June 24, 2025

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