very good service and super fast…
very good service and super fast delivery.
The Online Clinic is a UK-based online healthcare provider licensed by the Care Quality Commission (CQC). It offers a range of medical services, including remote consultations with General Medical Council (GMC) registered doctors who can prescribe medications for various conditions. The platform caters to individuals seeking convenient access to healthcare without the need for in-person appointments. Customers can consult with healthcare professionals about more than 30 different medical conditions, including sexual health, respiratory issues, and chronic pain management. After completing a medical history questionnaire, patients receive tailored medication recommendations, which are then dispensed from a UK licensed pharmacy with next-day delivery. The Online Clinic aims to provide a secure and efficient healthcare experience for those seeking timely medical advice and treatment in the comfort of their own homes.
The Online Clinic receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the promptness of medication dispatch and the ease of the overall process. Customers highlight the outstanding communication and professionalism of the staff, noting that their inquiries are addressed swiftly and prescriptions are delivered as promised.
Many express gratitude for the timely assistance, especially in urgent situations. However, a few critical reviews mention issues with medication availability and complexity in certain cases, indicating that some customers felt their needs were not adequately met. Despite these concerns, the majority of users report a highly satisfactory experience. Overall, The Online Clinic is regarded as a reliable and effective service for obtaining medications.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2026.
| Month | Average | Reviews |
|---|---|---|
| Jun 26 | 4.8 | 17 |
| Jul 26 | 4.7 | 43 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Good, quick and easy experience”
“If you genuinely offer an emergency repeat prescription service, don’t waste potential customers’ time when they need...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.0 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | −33% | 407 |
Bottom line: The Online Clinic is #2 of 5 on overall rating in this group.
60 reviews of The Online Clinic. Filter by what matters to you.
Medical questionnaire was straightforward & easy to use, along with how to take & upload pictures, ID etc. My answers to further questions from the GP’s were responded to very quickly. Prescription ordering process (once prescribed) was easy & quick, delivery on time. Overall a very positive experience using The Online Clinic.
Excellent customer service, promptly responded. I have zero complaints. Thank you.
excellent service .arrives prompt on time everytime,super efficient . highly recommend this company .
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Really simple process and I’m already seeing great results.
Thank you, will be using in again future. Literally arrived the following morning
Great service and prompt very helpful
Easy and quick process at good prices
Professional, easy to use and understand.
Easy process and fast delivery
An efficient service. I was able to log on early in the morning. Enter the information, was asked a couple of questions which were turned around quickly and my prescription arrived the next day. Very easy.
Very simple, quick consultation and prescription issued quickly.
First class experience. Would take ages to get an appointment with my GP and it's gatekeeping call handlers. And even then I would probably only get to see an HCA by the time I got one. Standards have slipped considerably in the NHS and although I could have got my prescription for free because of an existing health condition, I just can't be bothered with the hassle of waiting weeks for an appointment. Online consultation was easy to do and your order will arrive on next day delivery. Have used before and will use again when the need arises.
Very easy to access and very good service
The consultation was quick to complete and the response was same day. It was easy to answer the consultants question to me, and medication approved very quickly. I was able to order my medication the day after my initial contact, and then received the medication with next day delivery. Brilliant and prompt service and would definitely recommend.
Very easy to order medication I required
The Online Clinic is a UK-based online healthcare provider licensed by the Care Quality Commission (CQC). It offers a range of medical services, including remote consultations with General Medical Council (GMC) registered doctors who can prescribe medications for various conditions. The platform caters to individuals seeking convenient access to healthcare without the need for in-person appointments. Customers can consult with healthcare professionals about more than 30 different medical conditions, including sexual health, respiratory issues, and chronic pain management. After completing a medical history questionnaire, patients receive tailored medication recommendations, which are then dispensed from a UK licensed pharmacy with next-day delivery. The Online Clinic aims to provide a secure and efficient healthcare experience for those seeking timely medical advice and treatment in the comfort of their own homes.
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