The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
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www.thecarbuyinggroup.co.uk1,000 total • Write a review
Painless process, easy to deal with and efficient. Everything explained and carried out as advised.
Date of experience: April 14, 2025
Very friendly people, nothing was an issue and very helpful. Jack couldn’t have done more always helping where he could. Would highly recommend.
Date of experience: April 14, 2025
A really pleasant service from Craig who negotiated really well and got the deal done very swiftly with no issues, and the quick response with the payment was brilliant
Date of experience: April 10, 2025
I found this process easy and the call handler (Megan Sykes) was very helpful throughout. Excellent customer service and all people involved were lovely. I would definitely use this again (if needed).
Date of experience: April 9, 2025
They were dishonest, after having my car evaluated for 90 mins they did not honor the price agreed. I had sent them all the paper work ahead of time and Jack Hall checked it. The car was approved in person, then Jack's manager called and said they couldn't pay what was agreed and they needed to reduce the offering price so I declined. This company wasted 3 hours of my time, they are dishonest and it's a scam. I do not recommend having anything to do with this company.
Date of experience: April 8, 2025
I sold my car through the Car Buying Group in January and was very pleased with the experience from start to finish. The team were very friendly and helpful, especially Megan Sykes, who I had communication with on multiple occasions. Megan helped me to get the best price for my car and arrange the collection at a convenient time. I had no problem rearranging from my initial collection date to a new date when needed, too. Thanks to the lovely team, I was able to get over £400 more for my car than I had been offered elsewhere. Couldn’t ask for more!
Date of experience: April 3, 2025
