The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
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www.thecarbuyinggroup.co.uk1,000 total • Write a review
US
Excellent stress free process. We dealt with Meghan Sykes who was professional and straight forward. The whole process was seamless and prompt. This is the second time we have used this company and wouldn’t hesitate to do so again.
Date of experience: May 1, 2024
US
Professional service with no hidden catches Straightforward process Gave us the price which had been agreed Only niggle was they ran out of time to pick up the vehicle on the same day and had to rearrange for the day after I would definitely use them again
Date of experience: May 1, 2024
We were very satisfied with the overall experience. We were given a quote and we received what we were quoted. Richard, who came to inspect and pick up the vehicle was punctual, polite and professional. Paul Johnson who we dealt with on the ‘phone was also professional and helpful. The whole process was straightforward and we recommend.
Date of experience: April 28, 2024
Very prompt service. Would advise adding Aston Barclay to location address, which would greatly aid identifying site from main road. Also, onward journey with no local transport requires some forward planning.
Date of experience: April 28, 2024
Overall great service, best one and fairest price. Whole team were great from start to finish and Paul made it so seem less to sell my car. Thank you all
Date of experience: April 27, 2024
What an amazing service by Calum who has been very nice,very helpful, and understand all the til I got my car collected. Also amazing service by the sales team who's been amazing and all the way. Amazing service by the recovery guy who collected my car he was on time,nice,polite and very helpful. 10/10 service and definitely I wil use this company again and highly recommended. Thanks again to all the team and weldone for the great service.
Date of experience: April 26, 2024
I needed to sell my car hassle free before purchasing a bigger car and the Car Buying Group was exactly that. I was given a reasonable and fair price and plenty of time to think about about the offer and go back with the multiple questions I had. Every single person I spoke to on the phone gave brilliant customer service and were nice to deal with. Collection was prompt and I had the full guaranteed price without hassle.
Date of experience: April 26, 2024
It was an easy process for me but a sad one to be parting with my old faithful Volvo V50 Diesel Drive E after 12 lovely years. Thanks to Jonathan and the team at the Car Buying Group I will recommend them to my friends.
Date of experience: April 26, 2024
