Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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All reviews

1,000 total • Write a review

Showing 771 - 780 of 996 reviews
IL
5 out of 5 stars

They were efficient and bought and…

They were efficient and bought and collected the car as promised. All the staff were very pleasant and maintained communication well.

Date of experience: June 13, 2024

BW
5 out of 5 stars

Really easy transaction

Really easy transaction from start to finish, if your honest up front then the price offered is given (it was in my case anyway) so no issues at all.

Date of experience: June 12, 2024

t
1 out of 5 stars

Online valuation I put in that I had no…

Online valuation I put in that I had no service history and was valued at over £5000 after call back to ask questions he asked again and I explained I had lost service book. They then say £4000. Over £1000 lower even though that was valuation online. Totally shocking so will not be selling . Update to reply. I already put that the car has no service history and the price changed dramatically. After the phone call the value was out down another £1000 for apparently no service history after I already stayed that... £2500 from original price of my car had service history

Date of experience: June 12, 2024

MD
5 out of 5 stars

Worked well

straight forward, fair price, easy pickup process and guaranteed price. Everyone was very helpful.

Date of experience: June 12, 2024

G
5 out of 5 stars

Good People.

Good People Excellent Communication

Date of experience: June 12, 2024

MJ
5 out of 5 stars

Efficient service

Efficient service, thank you

Date of experience: June 11, 2024

sj
5 out of 5 stars

Professional service by the Car Buying…

Professional service by the Car Buying Group. Was helped by Joseph Waltho and he was Amazing. Very friendly informative and transparent. Made the transaction very easy.

Date of experience: June 11, 2024

PH
5 out of 5 stars

The total experience was superb

The total experience was superb. People on the phone very polite and knowledgeable. Vehicle collected by Gary G who was most pleasant and thorough. No pressure and no rushing. It's a thumbs up from me.

Date of experience: June 11, 2024

GS
1 out of 5 stars

Worst experience

Hi, i had a very bad experience with car buying group because the valuation i got online is different then the price they told me over the phone. Which is totally unfair. I will not recommend anyone to sell their car here.

Date of experience: June 11, 2024

k
5 out of 5 stars

No problems at all

No problems at all. Turned up on time, paid the agreed amount, money paid within a couple of minutes. Hassle free.

Date of experience: June 11, 2024

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