Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

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C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

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d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

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AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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Showing 211 - 220 of 996 reviews
AH

A very nice chap came and picked the my…

A very nice chap came and picked the my old car up. Dealing with actual paper work was a bit awkward. Due to fact the vehicle being in a company name. But this was resolved efficiently.

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PW

Absolutely fantastic Richard and his…

Absolutely fantastic Richard and his team are polite, plus informs you honestly, recommend them to anyone who are thinking of selling a car ,Treat you like a friend, thankyou so much for your service .

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c

Easy

I did want a little more money for the car. However, I was running out of time to sell the car. So it was a quick and easy way to get the car off my hands. All very easy and quick, very impressed. Thank you

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mr

Was good experience

Refered to these and had Jake call me sorted it all out very quickly. Contractor came on day as arranged and took car away no issues after we been paid as arranged

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J

A combination of technology and…

A combination of technology and talented & experienced buyers, allied to a very slick pickup and inspection process made the sale of my car a VERY straightforward process. No price chipping or last minute changes and a simple fast payment system gave me exactly what I needed. Thanks.

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M

Jamie Taylor at The Car Buying Group

Jamie Taylor at The Car Buying Group - great service received and was very responsive to WhatsApp messages and phone calls - superb and diligent in his work and approach. Process was exactly as described by Jamie and it all went well - what a asset Jamie Taylor is to The Car Bhying Group Thank you

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M

I am very pleased with the service…

I am very pleased with the service providers; they were quick, professional, and easy to work with. Rana Ahmed was particularly helpful, explaining everything clearly and guiding me through each step. I highly recommend their services.

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JP

Quick and easy

Quick and easy sale and picked up a couple days later. Great service

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DV

Smooth transaction

The car valuadator Kevin was very professional, he explained what he was going to do and the process. He took 40mins to check the car over, then I got a call from the car buying group for my bank details. Overall a smooth transaction.

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NW

Poor internally processes

I used the service to get the price of a car i was buying. I got a follow up email saying they tried to call me. I replied explaing and asked them to close the enquiry. At the end of the day I got the same email from a different person claiming they tried to call me. I again replied asking them to stop emailing. Next day I got the same email again, from a another different person, claiming they tried to call me so decided to post this negative review. Clearly they don't communicate internally Updated 29 jan Despite assurance this will stop the company continues to harass me with emails. Updated 30 jan And it continues Update 31 Jan Had a call from Mel who got this fixed and emails have stopped. Its a shame it took a negative review to make that happen

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