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Review summary
The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by a previously registered diplomatic vehicle
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time.
They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire.
Everything went smoothly and the payment was promptly maid before the vehicle was driven away.
Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
Great communication from the off, gave me an exceptable price for my car and it was collected after a quick inspection 2 days later, couldn't be any easier.
The whole transaction from start to finish was fast and efficient, the money was in my account within minutes and before vehicle was taken away and I felt I had a good price for my car too. Would definitely use them again.
Trading the vehicle was a seamless experience. The guy who collected the vehicle was friendly and gave good customer service. There was a slight glitch with the online payment form, so a work around had to be done for payment to come into my account but was remedied quickly and receipt was in my inbox within a few minutes.
Had the pleasure of dealing with Rich C. His extremely knowledgeable and above and beyond reproach really helps when dealing with the stressful time of trying to sell your car! He was also very empathetic and just wanted to do his best to help others. Thanks so much! Jemma
Easy simple hassle free and quick way to sell vehicle
Great way to sell your vehicle, was struggling to sell since vehicle had issues of stolen mark which wasn't my fault. However, buygroup help alot in solving the issue and advising what to do in order to get vehicle ready to sell. Connor mountain was the sales advisor and person I spoke to really helpful excellent communication and guidance. Once booked for selling, was super quick and easy. From the time the person who came to pick up until they left and money in my account was under an hour. Highly recommend selling vehicle even if offered little less than other selling companies. Hassle free and easy no worries either.
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