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Review summary
The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by a previously registered diplomatic vehicle
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time.
They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire.
Everything went smoothly and the payment was promptly maid before the vehicle was driven away.
Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
From the first phonecall with Adam to the evaluator Gary the experience was simple and professional. These guys really don't mess you around, from the first quote that was given which was the amount that was paid within 5 minutes of Gary assessing the car.
You may get a higher online quote from other sites but if yr straight about your car they stick to their price and no haggling. You know where u stand
Is not worth it ok if I lose 1000£-2000£ this is it but not 5000£ is very very low we want to get rich over night so your choice if you want to lose pick them
Staff helpful and courteous.
Do not expect the initial quote to be what you receive.
Be honest on your description and send photos during telephone discussion.
A fair price agreed prior to arranging pick up.
Monies transferred within minutes after face-to-face condition confirmed by auction representative.
If you want to receive the money initially quoted, you need to sell privately (if you have the time).
I needed to sell quickly, and TCBG provided a service for a swift transaction.
Thanks
Amazing customer service
Very clear on the phone and very nice and helpful
Also driver would not leave until money was paid in and was very kind and helpful and very clear
Would highly recommend
It was good experience overall.
It took 1 hour from the Driver coming and receiving money into my bank account which could have been shortened because I gave the car photos, service history invoice to the What'sApp before hand to make it better and smoother process. Otherwise, all good.
Extremely professional service without any of the unwelcome constant harassment.
The agent dealing with my sale was Joe Watts. His knowledge of the procedure involved and realistic market values were second to none.
Overall highly recommended
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