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Review summary
The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by a previously registered diplomatic vehicle
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time.
They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire.
Everything went smoothly and the payment was promptly maid before the vehicle was driven away.
Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
I'm really grateful for you helping with my car. Excellent communication with Megan Sykes, she really helped me with selling the car. Very easy, fast and unstressful. Highly recommended.
I had a really good experience with The Car Buying Group. I was offered £1,000 more than what We Buy Any Car were offering me. It was a very easy process on the phone to get my quote and then the car was collected for free from my home only a few days later. The guys who collected the car were really lovely too. Make sure that you disclose any faults with the car when you get your quote and you will be honoured with the same quote at the end. The money was transferred straight to my bank upon collection. Couldn’t fault them at all.
Cannot fault the proactively and initial contact and efficiency of this group. Price agreed and collection organising very useful.
On the day however the reneging on the deal was disappointing and without fair reason. There is an access flap in the footwell which at the time they said was not usual and certainly not something Land Rover would do. On this basis they accused me of having undocumented work done and couldn’t buy it for the reason. Since then I have proof and documentation from LR that this is standard in all their vehicles if this make. Something which I then followed up with.
I haven’t a problem with the deal falling through if there was justification however proven otherwise this has meant the stress and waste of a day hanging about has left me very upset. Very unprofessional and in the end just another faceless company who will look for anything to renege on a deal if they can’t make money. Be warned
After we buy any car tried to rip us off ,
They originally offered 1600 for my wifes 2015 Renault Clio diesel (zero road tax) took to appointment and they only offered 700 .
Tried the car buying group the same day and they gave us 1350 . Great communication from start to finish Adam went the extra mile. (Don't often get that these days)
Would highly recommend the car buying group.
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