Test de Paternité is a specialized laboratory focused on genetic identification, primarily offering paternity testing services. The company provides reliable and accurate results with a precision rate of 99.999%, ensuring that customers can obtain crucial answers in sensitive situations. Their testing services include prenatal paternity tests starting from the eighth week of gestation, sibling tests, and other genetic identification tests, all conducted in a confidential manner from the comfort of the customer's home.
Customers can expect rapid results, typically delivered within three business days, along with a tracking system to monitor the status of their tests. Test de Paternité aims to serve individuals seeking clarity regarding familial relationships, ensuring a high level of customer satisfaction. With a commitment to providing fast and dependable testing solutions, the company addresses the needs of those requiring accurate genetic information.
Test de paternité has a positive customer experience.
Test de paternité receives predominantly positive feedback, with many customers praising the speed and quality of service. Reviewers frequently highlight the rapid turnaround for results, often receiving them within days, and appreciate the supportive customer service that guides them through the testing process.
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However, a significant number of negative reviews express frustration over communication issues, with customers reporting difficulties in reaching support and receiving their test kits. Complaints about unresponsive customer service and concerns over the reliability of results also emerge, with some labeling the service as a scam. Despite these critical issues, the overall sentiment remains largely positive, reflecting a strong satisfaction among the majority of users.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
857
100%
● Low
4.6 / 5 overall
=
857 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
1.5
12-month avg
1.2
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
1.0
1
Jul 24
1.0
2
Aug 24
1.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
2.0
1
Feb 25
—
0
Mar 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 458 positive reviews
Customer service16%
74 mentions
Website & app9%
39 mentions
Easy to use5%
21 mentions
“Super service”
On “Customer service” · Oct 13, 2022
Top complaintsof 27 negative reviews
Customer service19%
5 mentions
Payment issues15%
4 mentions
“Commandé réalisée il y a deux semaines, aucun email de confirmation reçu, aucun test, aucune facture, malgré mes 3 re...”
On “Customer service” · Feb 9, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
Bottom line: Test de paternité is #4 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
Reviews
500 reviews of Test de paternité. Filter by what matters to you.
Les intervenants en france ont ètè tres impliquès et tres pro les explications sur le procede et les conditions generales tres pratiques et claires 15 jours de delai c'est plus long que prevu mais tres correct pour moi
Kit simple et facile. Professionnel.
Après un contre temps de résultat non reçu, (pb de sécurité de mail), tout est rentré dans l'ordre.
Hélas service après vente difficile à joindre, mais personne charmante au bout du fil, tout à été réglé en quelques secondes.
merci
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Voleur d argent. J'ai tout le prouves et vous me trouvez pas . Mais pour recevoir le argent il y pas eux de faute. Et mm on ma apelle tt le jour pour pa oblie et le faire. Maitennat plus personne
Bonjour,
Au départ j'étais un peu réticent parce que je n'avais aucune garanti que le test allait être livré puis à 3 jours pile, petit colis dans ma boite aux lettres, j'étais enfin rassuré.
L'envoi du résultat à pris un peu plus de temps que prévu mais après un appel aux services clients qui rassure j'ai pu avoir des réponses rapide.
Les résultats sont arrivé environ 1 mois après envoi du kit.
Au Top, rapide, efficace,
Vraiment Merci beaucoup pour ce service, qui permet vraiment de se sentir bien, très bien même, ensuite.
C'est réglé, je ne suis plus dans le doute,
Je suis soulagé 😌 😌 😌,
Merci encore.
Test de Paternité is a specialized laboratory focused on genetic identification, primarily offering paternity testing services. The company provides reliable and accurate results with a precision rate of 99.999%, ensuring that customers can obtain crucial answers in sensitive situations. Their testing services include prenatal paternity tests starting from the eighth week of gestation, sibling tests, and other genetic identification tests, all conducted in a confidential manner from the comfort of the customer's home.
Customers can expect rapid results, typically delivered within three business days, along with a tracking system to monitor the status of their tests. Test de Paternité aims to serve individuals seeking clarity regarding familial relationships, ensuring a high level of customer satisfaction. With a commitment to providing fast and dependable testing solutions, the company addresses the needs of those requiring accurate genetic information.