Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

I don't have a single complaint about…

I don't have a single complaint about any part of the process. Everyone was kind, professional, respectful, and propmt

Helpful?
5 months ago
5 out of 5 stars

Easy-to-use very nice and friendly…

Easy-to-use very nice and friendly doctor. Very concideret to my feelings and helped me I really appreciate it so much.. Thank you Amy Clifton

Helpful?
5 months ago
5 out of 5 stars

Always the best!

If you are sick and cannot make it to your PCP, Teladoc is here for you. They got the most qualified providers in all 50 states. They respond quickly and attend to your needs in time. Thank you Teladoc.

Helpful?
Kay Ford
Kay Ford
1 reviews
5 months ago
1 out of 5 stars

Teladoc Steals from Parents

Teladoc charged me $89 for a service they knew they couldn’t provide. They told me they don’t treat kids under 13 — then took my money anyway and refused to refund it. That’s not a misunderstanding, that’s theft. This isn’t an isolated case — just check the hundreds of similar complaints. They’re not even accredited by the BBB because they know what they’re doing wouldn’t hold up under scrutiny. How is it legal to charge people for a service you refuse to deliver? It’s deceptive, it’s unethical, and it should be investigated. If you’ve been scammed by Teladoc, speak up. Companies like this rely on silence. #TeladocScam #StopCorporateTheft #UnethicalHealthcare #ParentsDeserveBetter

Helpful?
Arjuman Iqbal
Arjuman Iqbal
1 reviews
5 months ago
5 out of 5 stars

I was very pleased with my provider

I was very pleased with my provider. She took her time to listen to me. We came up with a plan together. Looking forward to my next sessions with her.

Helpful?
Kevin Brown
Kevin Brown
1 reviews
5 months ago
3 out of 5 stars

Good doc, bad tech.

The call with the doctor was fine when I finally connected. But the process to connect was absurb. Teladoc sent me an email with the wrong URL to connect. I called and got the right URL. Next I could log onto their site with Firefox, but the video wouldn't launch. Same thing with Chrome. Finally get CoPilot to log on and launch the video. I could see and hear the doctor, but he could not hear me. We gave up and just used a cell phone call.

Helpful?
BARBARA
BARBARA
1 reviews
5 months ago
5 out of 5 stars

Fast and easy!

The ease of, and speed, to connect with a doctor able to help me and send me a prescription are unbeatable. What a wonderful alternative! Nothing worse than waking up with awful UTI symptoms on a Saturday morning. I am so thankful for Teladoc’s simplicity and speed!

Helpful?
5 months ago
5 out of 5 stars

The Providers at Teladoc are Highly…

The Providers at Teladoc are Highly Professional and Considerate.. The Process is user friendly.. I recommend utilizing Teladoc for your needs..

Helpful?
Robert Gano
Robert Gano
1 reviews
5 months ago
5 out of 5 stars

Quick doctors appointment

The medical provider contacted me very soon after I made my appointment. Very professional and courteous in assisting me in getting my asthma inhaler prescription!

Helpful?
Sara
Sara
1 reviews
5 months ago
5 out of 5 stars

Quick response time and kind doctor

Quick response time and kind doctor

Helpful?
Tiara
Tiara
1 reviews
5 months ago
5 out of 5 stars

I absolutely love teladoc i will always…

I absolutely love teladoc i will always recommend it. Great people and great community.

Helpful?
5 months ago
5 out of 5 stars

Helpful and patient doctor

the doctor made it great

Helpful?
Stephanie
Stephanie
1 reviews
5 months ago
5 out of 5 stars

Very easy and organized platform to get…

Very easy and organized platform to get care and avoid Urgent Care when sick.

Helpful?
Stephanie S.
Stephanie S.
1 reviews
5 months ago
5 out of 5 stars

Super quick and easy!!

Super quick and easy!!! Doctor understood just what I needed and was friendly and fast!

Helpful?
Nikki Fulks
Nikki Fulks
1 reviews
5 months ago
5 out of 5 stars

Super easy to use and very convenient

Super easy to use and very convenient! Doc was quick to call and quick to understand symptoms to prescribe meds that was ready 10 min after getting off the phone!

Helpful?
Nelson Mena
Nelson Mena
1 reviews
5 months ago
5 out of 5 stars

Professional and efficient

Professional and efficient. I was able to pick up my antibiotics for my infection within the hour. Highly satisfied!

Helpful?

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