Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

it was so easy & convenient no waiting…

it was so easy & convenient no waiting in the doctors waiting room, no driving thru traffic, no being sent to another room to wait even longer. Just sit on my couch pick up the phone and within 10 minutes. My medical needs were handled.

Helpful?
JC
JC
1 reviews
5 months ago
1 out of 5 stars

Teladoc is a SCAM

Teladoc is a SCAM! Once connected with a doctor, she rushed me off the phone. She told me to call the 1800 number back after taking a Covid/flu test and they would patch me through to a nurse who would write me a prescription. I spoke with to different people at the 1800 number, then got transferred to a voicemail. Didn’t receive a call back just a text message that their policy is I schedule and pay for another visit. I explained that Dr. Victoria Diokno told me to call back in and I’ve received no communication. If you need somewhere to go CallonDoc took care of me in 15 mintues.

Helpful?
5 months ago
5 out of 5 stars

Easy to navigate and connect

Easy to navigate and connect. Provider listened well and explained things to me clearly. Stongly recommend.

Helpful?
SergioLA
SergioLA
1 reviews
5 months ago
5 out of 5 stars

I had a really positive experience…

I had a really positive experience using Teladoc Health. The platform was easy to use, and I was able to connect with a doctor quickly without having to leave home or sit in a waiting room. The doctor was professional, attentive, and took the time to listen and explain everything clearly. It felt convenient and reassuring, especially when I needed care outside of regular office hours. Overall, it saved me time and stress, and I’ll definitely use it again when needed.

Helpful?
Kelly
Kelly
1 reviews
5 months ago
5 out of 5 stars

Quick convenient and took care of my needs without me ever having to leave the house

Quick convenient I never had to leave my house. Dr took care of all my needs!!

Helpful?
Michael
Michael
1 reviews
5 months ago
5 out of 5 stars

Very prompt response with treatment plan

Very prompt response with a diagnosis and treatment plan within 20 minutes of my request. Sent prescription to pharmacy, and I had my medication about an hour later.

Helpful?
Dana Boies
Dana Boies
1 reviews
5 months ago
5 out of 5 stars

Best Alternative to Seeing Your Primary Care Physician

When you’re sick and don’t feel like waiting in a doctor’s office, this is a great alternative.

Helpful?
George Urda
George Urda
1 reviews
5 months ago
5 out of 5 stars

No waiting everything according to my…

No waiting everything according to my time and schedule

Helpful?
5 months ago
5 out of 5 stars

The doctor knew what the problem was…

The doctor knew what the problem was and suggested treatment was very clear explaining every thing

Helpful?
Nathan Ford
Nathan Ford
1 reviews
5 months ago
5 out of 5 stars

I love how I have everything at my…

I love how I have everything at my fingertips and just one call away from whomever I need to speak with.

Helpful?
US
US
1 reviews
5 months ago
5 out of 5 stars

So convenient and the doctors have been…

So convenient and the doctors have been great.

Helpful?
5 months ago
5 out of 5 stars

Good Doctor

Good Doctor, He is friendly and understood my concerns.

Helpful?
5 months ago
5 out of 5 stars

Problem Accessing Account

I was having an issue with accessing Teladoc but didn't understand why. I contacted Teladoc services and was given assistance into what happened to my account being blocked because of previous information/ username password. It was worked out and the person stayed on the phone to make sure I was able to get back into my account . She was very patient and courteous. The problem was rectified.

Helpful?
5 months ago
5 out of 5 stars

Thank you Teladoc

Thank you Teladoc! I was able to get a doctor to see my eye within minutes. This consultation was easy and the doctor took her time to explain the care I needed for my eye and the prescription provided. Overall great experience!

Helpful?
F.  Alan Lee
F. Alan Lee
1 reviews
5 months ago
5 out of 5 stars

A knowledgeable, kind therapist

I felt my therapist was very kind and knowledgeable. My concerns were heard and an action plan was immediately put in place. I look forward to our next meeting.

Helpful?
Jaime
Jaime
1 reviews
5 months ago
5 out of 5 stars

Great experience

Great experience! Out of state on vacation and needed minor illness treatment. Was nice to do a phone telehealth appointment. The customer service representative was very patient, friendly and helpful setting up my account and the doctor was great!

Helpful?
5 months ago
5 out of 5 stars

I felt heard and respected

I felt heard and respected. I felt like my thoughts or feelings were being taken into consideration.

Helpful?
5 months ago
5 out of 5 stars

Easy and Quick

This is such a great platform when you need a doctor in a pinch. No waiting on phones and hoping you can be seen ASAP. Takes less than a minute to schedule a request and then speaking to a healthcare professional in 10.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

My issues were addressed instantly

My issues were addressed instantly. When you don’t feel well, the last thing you want to do is go to a doctor or urgent care. I am so grateful this was an option and the medication is working!

Helpful?
maggie barsi
maggie barsi
1 reviews
5 months ago
5 out of 5 stars

Teladoc is fast

Teladoc is fast, convenient, helpful and has nothing but great providers. When I am in a panic or need a prescription, I always know I can count on Teladoc to help me out. They are never too busy for me. Thank you Teladoc for always being helpful and kind at the same time.

Helpful?

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