Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Myisha M.
Myisha M.
1 reviews
5 months ago
5 out of 5 stars

I love Teladoc

Teladoc is quick, easy and a cost effective way to get the treatment you need.

Helpful?
Justin Cheek
Justin Cheek
1 reviews
5 months ago
5 out of 5 stars

Great service

Easy to use and excellent professionals!

Helpful?
Theo D
Theo D
1 reviews
5 months ago
3 out of 5 stars

It was just Okay

It wasn't easy on communication with the doctor. My note for work file didnt open properly.

Helpful?
5 months ago
5 out of 5 stars

Excellent

Excellent, timely, courteous and appropriate care

Helpful?
Steve
Steve
1 reviews
5 months ago
1 out of 5 stars

TELEDOC is an Indian SCAM Company - Won't prescribe or refill prescription drugs, only OTC

I signed up for TELEDOC through my work-offered program. I completed the history and listed the reason for my appointment is a request for refill on three medications that posted in my Medical History. I waited for call and 5 minutes before the scheduled meeting, I received a SPAM call from an Indian Call Center. I hung up and reported the number. Then, at my appointment time, I received a call from robot that transferred me to person claiming to be a doctor for Teledoc with a heavy Punjabi Hindi accent. He asked why I made the apointment. I asked him if he read what I requested through the portal. He then told me, correctly, that I requested refills on three simple medications (not pain killers or potentially lethal medications). I told him that was correct. THEN, to my amazement, he told me that he cannot prescribe these doctor prescribed medications. I asked what he meant, as he told me he was a doctor. I asked him what he does then, if not prescribe or refill basic medications. He told me that they only prescribe Tylenol, Advil, Benadryl and other Over-The-Counter (OTC) drugs. I then asked incredulously, "are you telling me that you are going to charge me money to tell me that you can't refill the very request that I made the appointment for? Are you telling me that your company only prescribes medications that customers can go to Target or Walgreens and buy themselves without a doctor's prescription?" He repolied, "Yes." I then asked, Well, your not charging me for this call then, right?" He replied, "You are being charged. You need to contact customer service about the billing." I was furious!! I hung up and, not two minutes later, ANOTHER call from a US number came in. And, just like preceding the call, it was an INDIAN call center with man talking in a heavy Indian Punjab accent. I hung up and blocked the number. This company is fraudulent sham. STAY AWAY from them.

Helpful?
Karlie Lilley
Karlie Lilley
1 reviews
5 months ago
5 out of 5 stars

Great Help

They were able to help me on a Saturday and get me meds so I didn't have to wait till Monday.

Helpful?
5 months ago
5 out of 5 stars

Quick way to get medical help you need…

Quick way to get medical help you need without leaving your home. Very convenient.

Helpful?
Becky Pappano
Becky Pappano
1 reviews
5 months ago
5 out of 5 stars

Great experience

The doctor quickly called , listened to me and my needs and quickly got me antibiotics to help ! He was very friendly and efficient. Thank you for a great experience!

Helpful?
Vivian
Vivian
1 reviews
5 months ago
5 out of 5 stars

Simple form to fill out and they call…

Simple form to fill out and they call you back very quickly. They sent a RX to my pharmacy right away.

Helpful?
Karla Harris
Karla Harris
1 reviews
5 months ago
5 out of 5 stars

Quick through

Quick through

Helpful?
Jimmie Wright
Jimmie Wright
1 reviews
5 months ago
4 out of 5 stars

professional

professional

Helpful?
5 months ago
5 out of 5 stars

The service was great

The service was great, the team was great, the doctor was great. It was tremendous, it was like nothing the world has ever seen. The guys who made this service, they're with our people. They're with our people and they're going to do big things.

Helpful?
Jan flan
Jan flan
1 reviews
5 months ago
5 out of 5 stars

Timely and efficient

Timely and efficient

Helpful?
Paul Crandall
Paul Crandall
1 reviews
5 months ago
5 out of 5 stars

Discovering this app was the best thing…

Discovering this app was the best thing that ever happened to me

Helpful?
5 months ago
3 out of 5 stars

The physician sounded like an AI bot…

The physician sounded like an AI bot not allowing me to finish answering the question before she interrupted me and asked the next. Not impressed at all other than convenience of not having to go to a physician office or urgent care.

Helpful?
Virginia
Virginia
1 reviews
5 months ago
5 out of 5 stars

Easy to navigate

Easy to navigate. Very short wait time. Good resolution.

Helpful?
Consumer
Consumer
1 reviews
5 months ago
5 out of 5 stars

Teledoc Dermatologist

Teledoc Dermatologist The provider was quick, efficient and thorough with my issue. I got the right med and the my condition is clearing up it was noninvasive and timeless process. I am happy.

Helpful?
Vicki
Vicki
1 reviews
5 months ago
5 out of 5 stars

Amazing

Amazing. I absolutely recommend using Teladoc Health. The doctor was amazing and extremely helpful. I don't know what I would of done that day without this website.

Helpful?
5 months ago
5 out of 5 stars

The process is very smooth

The process is very smooth, and the doctors listen.

Helpful?
5 months ago
5 out of 5 stars

Quick and Easy

Easy and fast.I would still be waiting to talk to my PCP.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Teladoc Health

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.