Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Filter by rating:
Consumer
Consumer
1 reviews
5 months ago
5 out of 5 stars

Easy and fast no need to spend time…

Easy and fast no need to spend time waiting in line at a doctors office

Helpful?
5 months ago
5 out of 5 stars

Natalie is kind

Natalie is kind, understanding and knowledgeable. She listens to me, and gives me great suggestions for outside research.

Helpful?
E Lopez
E Lopez
1 reviews
5 months ago
5 out of 5 stars

Excellent experience

Excellent experience, was contemplating going to the ER, I’m grateful I didn’t have to!

Helpful?
Ameerah Boggs
Ameerah Boggs
1 reviews
5 months ago
5 out of 5 stars

Visit with the Doctor

Happy with service

Helpful?
5 months ago
5 out of 5 stars

Eye infection over holiday weekend

I developed an eye infection over the holiday weekend. I couldn’t get in to see my primary physician for a week, and didn’t want to spend hours at urgent care or the ER. I was able to get online with a wonderful physician in less than 10 minutes who diagnosed my infection and ordered an antibiotic. It was a 10/10 experience!

Helpful?
Pat T.
Pat T.
1 reviews
5 months ago
5 out of 5 stars

Overall Good

Overall. easy to navigate site, wait time is quick, experience was overall very satisfactory

Helpful?
PH
PH
1 reviews
5 months ago
5 out of 5 stars

Help when I needed it

I was out of town visiting friends when I developed an ear infection. Teladoc immediately responded. I got the medication I needed at a pharmacy nearby. The whole experience was positive and left me feeling reassured that I could get help when needed,

Helpful?
HD Keady
HD Keady
1 reviews
5 months ago
5 out of 5 stars

Seamless end-to-end process...excellent

The whole process from account set up, communications, uploading a picture of the issue, seeing the doctor, and getting a prescription was seamless any very smooth. Frankly, I was blown away.

Helpful?
Denise Hung
Denise Hung
1 reviews
5 months ago
5 out of 5 stars

Needed fast treatment on a national…

Needed fast treatment on a national holiday (7/4). Was able to obtain a video appointment in 5 minutes of submitting a request and a prescription sent to a pharmacy immediately upon completion of appointment. Once I called the pharmacy and realized they were closed in observance of the holiday, I was able to request a transfer to a 24/7 pharmacy within minutes. Total time from onset of symptoms to RX in hand was 90 mins. I’ve already referred 3 friends to consider Teladoc Health for their needs. Thank you for providing me with the much needed expedited treatment on a day when I believed I might need to wait for hours in urgent care!!!

Helpful?
Tara Pinaire
Tara Pinaire
1 reviews
5 months ago
5 out of 5 stars

Very pleased!!

I'm pleased with how fast I got a simple refill

Helpful?
Vicky
Vicky
1 reviews
5 months ago
5 out of 5 stars

Great experience

Fast response ! The Dr was amazing! She was kind and understanding! Listened to me ! Great experience !

Helpful?
5 months ago
5 out of 5 stars

The Doctor was great an easy to work…

The Doctor was great an easy to work with..

Helpful?
Bonnie Lakics
Bonnie Lakics
1 reviews
5 months ago
5 out of 5 stars

Teladoc is really so easy to use and…

Teladoc is really so easy to use and takes no time to from start to finish. I have used it for over 2 yrs for my mental health monthly appointments. And now for dermatology.

Helpful?
5 months ago
1 out of 5 stars

Didn’t write me a prescription and…

Didn’t write me a prescription and didn’t give me my money back

Helpful?
Jason Keen
Jason Keen
1 reviews
5 months ago
5 out of 5 stars

Doctor was timely and professional!

Doctor was timely and contacted us very quickly. He was friendly and listened to us while give professional feedback. We were able to get our son ear drops same day while we were traveling! Amazing service and very helpful for our family!

Helpful?
Brenda Reid
Brenda Reid
1 reviews
5 months ago
5 out of 5 stars

She was very helpful I give the doctor…

She was very helpful I give the doctor a five-star .

Helpful?
andy
andy
1 reviews
5 months ago
5 out of 5 stars

Teledoc is simply the best!

Honestly, if my insurance ever discontinues Teledoc, I will move insurance policies.... I love teledoc... when I need urgent care it's as simple as a phone or video call consultation and my medications are always provided... definitely can trust in Teledoc

Helpful?
5 months ago
2 out of 5 stars

2024 has no issue

2024 has no issue, until now i had to pay 2 times since the first visit on same day forgot to include my doctors note and this has also happened to a few of my co-workers as well, no refund received for their mistake.

Helpful?
Mary
Mary
1 reviews
5 months ago
5 out of 5 stars

Good listener.

The doctor listened to my concerns about my history with these symptoms.

Helpful?
5 months ago
5 out of 5 stars

Love my expedience,first time going out…

Love my expedience,first time going out there & getting help. Loved how she gave me homework to do self care on myself & take it day by day. Definitely will have more sessions .

Helpful?

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