Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Marsha Brooks
Marsha Brooks
1 reviews
5 months ago
5 out of 5 stars

Teladoc is the way to go!

The Physician Assistant called me within five minutes of making my appointment. She was friendly, attentive and responded to my issue immediately. She also suggested alternative measures to improve symptoms more rapidly. Huge fan of Teladoc…no waiting rooms, no make up, no driving and I had an Rx called in within ten minutes!

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T Penland
T Penland
1 reviews
5 months ago
5 out of 5 stars

Convenient and efficient

I was not up to an in person visit so I went with a Teladoc visit. The wait time was approximately 5min or less. The provider was kind and knowledgeable. The whole experience was easy and convenient.

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mary peter
mary peter
1 reviews
5 months ago
2 out of 5 stars

Not my first choice

Was not heard by Doctor. He didn’t introduce himself. Summary notes did not match what was discussed during brief appointment.

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5 months ago
5 out of 5 stars

Get on the waiting list after requesting the appointment.

It was quick and easy. I was prescribed medicine that did the job.

Helpful?
5 months ago
4 out of 5 stars

quick & to the point but listened

quick & to the point but listened, ethical.

Helpful?
Maria
Maria
1 reviews
5 months ago
5 out of 5 stars

Quick and easy process!

Quick and easy process! Good service

Helpful?
Kari Bacon
Kari Bacon
1 reviews
5 months ago
5 out of 5 stars

Convenient and Caring

I was relieved at how convenient it was to get help fast. Of course I came down with an infection the night before a holiday weekend. I was able to be seen and explain my wound and pain and get the right medicine quickly. In fact I had it within an hour. I felt like the doctor was experienced and knowledgable and kind.

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josh bemiss
josh bemiss
1 reviews
5 months ago
5 out of 5 stars

Convenience

It is so convenient to have a Doctor on the line without having to schedule an appointment and go through the hassle of a brick and mortar doctor visit.

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Rilla B
Rilla B
1 reviews
5 months ago
5 out of 5 stars

Fast and thorough treatment

The appointment was set up swiftly and addressed my issue well. An Rx was called out right away.

Helpful?
Lisa
Lisa
1 reviews
5 months ago
4 out of 5 stars

There were issues with the platform…

There were issues with the platform used. The doctor thought I was on mute - she couldn't hear me but she made several attempts to fix it and we finally settled on her calling my cellphone so she could talk to me and we could continue with that appointment. I really appreciated the efforts she made. She also made sure that I got what I needed by way of answers, recommendations and explanations.

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Amanda
Amanda
1 reviews
5 months ago
3 out of 5 stars

One bad experience out of many good

I have used this service many times and have always been very happy with it. However, this instance, my daughter needed an antibiotic and was not given one. After doing everything that the physician told us to do, I ended up having to take her into the doctor and get an antibiotic to finally get better. I wish I would have just taken her to the doctor in the first place instead of her being in agony for almost a week after her Teledoc appointment.

Helpful?
Kim Linz
Kim Linz
1 reviews
5 months ago
5 out of 5 stars

This was my first time using telehealth…

This was my first time using telehealth and from the moment I called to the call back from the doctor,everything went smoothly will definitely do it again and recommend people to do telehealth.

Helpful?
Al Rea
Al Rea
1 reviews
5 months ago
5 out of 5 stars

Faster than Urgent Care, right from home

I was able to speak with a provider very quickly, and pick up a prescription before the pharmacy closed on a Sunday afternoon. Aside from having to put in my medical history, the whole process was very quick and easy. It was a very good experience.

Helpful?
5 months ago
5 out of 5 stars

Great experience

Great experience. Doctor was very knowledgeable and great!

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customer
customer
1 reviews
5 months ago
3 out of 5 stars

More than a charley horse

I left my comments in earlier area.

Helpful?
5 months ago
4 out of 5 stars

Excellent Experience

The initial online setup was not a great experience but it is understandably necessary. The call back from the doctor was faster than expected and speaking with him was easy. He provided a quick solution, and I picked up my meds within 30 minutes of the phone call.

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5 months ago
5 out of 5 stars

The doctor was factual

The doctor was factual, direct, and clearly had my best interest in mind. Even though she wasn’t able to treat me directly, she advised me to go to urgent care or the ER, which turned out to be the right call. I followed her recommendation and have since received treatment for my illness. I appreciated her honesty and professionalism

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Sharon Grosso
Sharon Grosso
1 reviews
5 months ago
5 out of 5 stars

Fast help on vacation

Fast help on vacation

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5 months ago
5 out of 5 stars

Fast, kind, and efficient!

It's nice to be able to get medical care so quickly without having to visit an office for something simple. I also needed to request a minor change to the prescription and that was addressed immediately.

Helpful?
5 months ago
5 out of 5 stars

Real human doctors!

Very professional Human with emotions that gave me time to speak. Thank you for not rushing out of my appointment and thank you for being an empathetic doctor. I respect an honest human.

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