Teladoc Health
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TELEDOC is an Indian SCAM Company - Won't prescribe or refill prescription drugs, only OTC
I signed up for TELEDOC through my work-offered program. I completed the history and listed the reason for my appointment is a request for refill on three medications that posted in my Medical History. I waited for call and 5 minutes before the scheduled meeting, I received a SPAM call from an Indian Call Center. I hung up and reported the number. Then, at my appointment time, I received a call from robot that transferred me to person claiming to be a doctor for Teledoc with a heavy Punjabi Hindi accent. He asked why I made the apointment. I asked him if he read what I requested through the portal. He then told me, correctly, that I requested refills on three simple medications (not pain killers or potentially lethal medications). I told him that was correct. THEN, to my amazement, he told me that he cannot prescribe these doctor prescribed medications. I asked what he meant, as he told me he was a doctor. I asked him what he does then, if not prescribe or refill basic medications. He told me that they only prescribe Tylenol, Advil, Benadryl and other Over-The-Counter (OTC) drugs. I then asked incredulously, "are you telling me that you are going to charge me money to tell me that you can't refill the very request that I made the appointment for? Are you telling me that your company only prescribes medications that customers can go to Target or Walgreens and buy themselves without a doctor's prescription?" He repolied, "Yes." I then asked, Well, your not charging me for this call then, right?" He replied, "You are being charged. You need to contact customer service about the billing." I was furious!! I hung up and, not two minutes later, ANOTHER call from a US number came in. And, just like preceding the call, it was an INDIAN call center with man talking in a heavy Indian Punjab accent. I hung up and blocked the number. This company is fraudulent sham. STAY AWAY from them.