Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Di
Di
1 reviews
5 months ago
5 out of 5 stars

Provider listened well

Provider listened well, explained my situation in detail, prescribed the correct meds (had relief within two hours of taking meds!), and explained how to further decrease the severity of my situation. I’m very pleased with Teladoc!!

Helpful?
Mary Sampson
Mary Sampson
1 reviews
5 months ago
5 out of 5 stars

Availability

Great experience. Was free through my work Aetna insurance. I was able to go to an appointment at 2 am from poision oak outbreak and have my meds ready by the next morning.

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Jose
Jose
1 reviews
5 months ago
5 out of 5 stars

Nicely

I was greeted nicely and treated professionally. I was not treated like a subject. I felt very cared for. Thank you Thank you.

Helpful?
5 months ago
5 out of 5 stars

Great quick easy nice staff

Great quick easy nice staff

Helpful?
STEPHANIE
STEPHANIE
1 reviews
5 months ago
4 out of 5 stars

LISTENING

I'M JUST STARTING BACK TO WORK WITH A THERAPIST. I TRY TO FIND SOMEONE WITH OVER FIFTEEN YEARS OR MORE OF EXPERIENCE

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Jg Rocket
Jg Rocket
1 reviews
5 months ago
5 out of 5 stars

Airline

I just did. Thanks

Helpful?
Andrea Grube
Andrea Grube
1 reviews
5 months ago
5 out of 5 stars

Super fast

Super fast, thorough, and prescription was sent to pharmacy promptly following conclusion of appointment. 10/10.

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Nathy Durán
Nathy Durán
1 reviews
5 months ago
5 out of 5 stars

Excelente servicio y atencion

Era mi primera experiencia en teleconsulta. Me apoyaron en todo el proceso y la atencion por parte de la Dra fue excelente.

Helpful?
5 months ago
5 out of 5 stars

The process is simple and…

The process is simple and straightforward. The Doctor was very knowledgeable and attentive to my situation. He provided recommendations to prevent further complications.

Helpful?
Nick Adkison
Nick Adkison
1 reviews
5 months ago
5 out of 5 stars

MY DOCTOR WAS KIND & UNDERSTOOD THE…

MY DOCTOR WAS KIND & UNDERSTOOD THE PAIN I WAS DEALING WITH & HE ACTED QUICKLY!! THANK YOU SO MUCH FOR CARING ...

Helpful?
Jasmine
Jasmine
1 reviews
5 months ago
5 out of 5 stars

Easy to access and quick

Easy to access and quick, responsive visit for my concerns. Wouldn't hesitate to use again.

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Shaun Futrell
Shaun Futrell
1 reviews
5 months ago
5 out of 5 stars

They listen and help with everything.

They listen and help with everything.

Helpful?
Melissa
Melissa
1 reviews
5 months ago
5 out of 5 stars

Teladoc is very easy to use

Teladoc is very easy to use. I had a quick response time when setting up an appointment. The Dr. I spoke with was friendly and helpful.

Helpful?
Chris R
Chris R
1 reviews
5 months ago
5 out of 5 stars

The whole process was very easy and…

The whole process was very easy and handled quickly.

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Karen
Karen
1 reviews
5 months ago
5 out of 5 stars

you folks are great

you folks are great

Helpful?
Racingwife
Racingwife
1 reviews
5 months ago
5 out of 5 stars

Loved the Doctor!!

Dr. Ruth was fantastic my little boy was sick and she even comforted me because I was stressed about it.

Helpful?
Gloria  Pepin
Gloria Pepin
1 reviews
5 months ago
5 out of 5 stars

I’ve used Teladoc multiple times and…

I’ve used Teladoc multiple times and every experience has been smooth, caring, and efficient. The doctors are knowledgeable, the platform is easy to use, and the support is excellent. Truly the best in virtual healthcare!

Helpful?
Nicki Dean
Nicki Dean
1 reviews
5 months ago
1 out of 5 stars

Treatment Denied

Doctor refused to treat me and so my money was wasted. If conditions are not going to be treated but so many times a year, that information should be given at the end of sessions

Helpful?
5 months ago
5 out of 5 stars

Awesome service for acute illness

This service was very quick, efficient, and the provider was very pleasant and knowledgeable. Thank you for providing such a great service!

Helpful?
5 months ago
5 out of 5 stars

So helpful when out of town

I was traveling in Florida and really needed antibiotics. I was able to do the televisit at 2 am and had meds by 10 the next morning

Helpful?

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