Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Lakena Huff
Lakena Huff
1 reviews
5 months ago
5 out of 5 stars

The provider was patient and came to my…

The provider was patient and came to my rescue will in vacation as I was not able to get to my primary care physician.

Helpful?
Danica Steeby
Danica Steeby
1 reviews
5 months ago
5 out of 5 stars

Easy & efficient

Easy & efficient

Helpful?
5 months ago
5 out of 5 stars

Wonderful Experience

Wonderful Experience Great Psychologist who treats me as a. Individual and not just a call!

Helpful?
Moses
Moses
1 reviews
5 months ago
5 out of 5 stars

Great at listening to my problem

Although we didn’t resolve my problem, she explained I should visit a urgent care Dr, my problem was a little more than I was thinking

Helpful?
5 months ago
5 out of 5 stars

Guidance

Guidance, listening, and continued therapy.

Helpful?
Jenn Bush
Jenn Bush
1 reviews
5 months ago
5 out of 5 stars

Easy streamlined experience and my…

Easy streamlined experience and my visit was completed in less than 10 minutes. My prescription was available for pick up in 30 minutes!

Helpful?
5 months ago
5 out of 5 stars

It was my first time using teledoc..

It was my first time using teledoc...I wasn't to sure to use it or go to urgent care.. but I tried it and I love it. So easy and my prescription was sent to my pharmacy... now I say to my self why didn't I do this teledoc long time ago..

Helpful?
Pepe Mejia
Pepe Mejia
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service. Amazing doctor patient experience.

Helpful?
Breeanna
Breeanna
1 reviews
5 months ago
2 out of 5 stars

What the heck....

I've been in and out of therapy for years due to some traumatic events in my life. So I have pretty good knowledge of great and decent therapist. The provider I saw made me feel invalidated in my current experience and took sides of the other person that I was having problems with. She pretty much blamed me for what was going on in my life currently and she expressed her personal ideologies and opinions into my situation. I will not be seeing her again.

Helpful?
gt
gt
1 reviews
5 months ago
2 out of 5 stars

Doc asked almost no questions

Doc asked almost no questions. Might have uncovered another possible cause of flu symptoms besides flu. Turned out my symptoms were from a tick bite. With the unfortunate upswing of Lyme, doctors should not be unaware of it being a possible cause for other symptoms. But you have to ask questions.

Helpful?
Melissa Vance
Melissa Vance
1 reviews
5 months ago
5 out of 5 stars

Service was fast and professional!

Service was fast. Practitioner was thorough, professional, helpful! I wish I had known about this sooner. No waiting in an urgent care setting! I will recommend to everyone!

Helpful?
5 months ago
2 out of 5 stars

I have asked for my reports at least…

I have asked for my reports at least 3-4 times now. Taken the time to call twice. Have been promised call backs that never occurred. The therapist is great. TELEDOC needs to get the rest of their staff in gear

Helpful?
Carrie
Carrie
1 reviews
5 months ago
5 out of 5 stars

Easy and fast

The whole process was just easy. We scheduled, sat in the "waiting room" and then the doctor reviewed our chart and joined. It would have taken longer to drive to the doctor than it did to complete the appointment start to finish.

Helpful?
5 months ago
5 out of 5 stars

Great Dr and service!

Great Dr and service!

Helpful?
Dan
Dan
1 reviews
5 months ago
5 out of 5 stars

The Dr took the time to listen to my…

The Dr took the time to listen to my issues and provided me with some advice and guidance and prescribed the right medication

Helpful?
Sherri Petty
Sherri Petty
1 reviews
5 months ago
5 out of 5 stars

Convenient

Convenient, quick, and easy. Provider was very helpful.

Helpful?
Corey Oliver
Corey Oliver
1 reviews
5 months ago
5 out of 5 stars

hands down beats the DR Office waiting room

From the time I placed my call request until I had a Rx put in was about 20 minutes. The overall experience was fantastic and hands down beats the DR office where they will double book slots due to typical no shows and then when everyone does show they can get hours behind,

Helpful?
Vicki C.
Vicki C.
1 reviews
5 months ago
5 out of 5 stars

Weekend illness…

When I tested positive for Covid over the weekend, Teladoc allowed me access to a real doctor in a timely manner, without the need for an urgent care or emergency facility. I was able to get the medications I needed that evening and get started on recovery.

Helpful?
Brooke
Brooke
1 reviews
5 months ago
5 out of 5 stars

I love being able to get care from my…

I love being able to get care from my phone! Teledoc is quick, easy and convenient for most needs.

Helpful?

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