Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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4 months ago
2 out of 5 stars

Waste of my time

I couldn't access system... please try again

Helpful?
4 months ago
5 out of 5 stars

DR Derrick Bowling was very nice & competent. Highly recommend!

DR Derrick Bowling was very nice, understood my needs & called me right back when the call dropped.

Helpful?
4 months ago
5 out of 5 stars

Easy to Access a Doctor I Love Teledoc

Easy to Access a Doctor I Love Teledoc

Helpful?
Candace
Candace
1 reviews
4 months ago
5 out of 5 stars

Fast and helpful

The prescription was called in immediately for me to pick up.

Helpful?
Andrea King
Andrea King
1 reviews
4 months ago
4 out of 5 stars

Teladoc Health is so easy to use!

Tell her our health was very easy to use. I am very happy with my appointment and all my interactions. The only issue I have had is with the app itself. I cannot connect my two accounts but I can login on the web browser instead so it's OK.

Helpful?
4 months ago
4 out of 5 stars

I have a therapist that I see from…

I have a therapist that I see from teladoc that's doing a great job, I recently had a psychiatry appointment, what a waste of time I'm on medication and he couldn't prescribe it it's not addictive and people don't abuse it

Helpful?
Deborah
Deborah
1 reviews
4 months ago
5 out of 5 stars

I didn't feel rushed

I didn't feel rushed, what I said was repeated for understanding correctly. Explained what was being prescribed and if I didn't feel better after medication period to follow up with a face to face visit with provider.

Helpful?
4 months ago
5 out of 5 stars

My provider

My provider took the time to listen to my concerns and explained to me what was possibly the case. She gave me explicit instructions on what to do.

Helpful?
Joe Gonzalez
Joe Gonzalez
1 reviews
4 months ago
5 out of 5 stars

Your system to channel us…

07/31/2025-Your system to channel us was very easy. The Dr appointment was very good, then when the Dr video called me, I was stumbling to figure out to answer him. He waited and made me feel comfortable. He was great and I thanked him for his patience/help.

Helpful?
B Glenn
B Glenn
1 reviews
4 months ago
4 out of 5 stars

My insurance had changed since my last…

My insurance had changed since my last Teladoc appt and I was not able to update it at all myself so I had to call. While the lady was extremely helpful and polite, I was hesitant to give her all my personal information because she was setting up a new profile for me, password and all and I was a little skeptical it was phony and my information was going somewhere else. I feel that process should be different to make the patient feel confident setting up a profile with sensitive information on their own.

Helpful?
Kathy
Kathy
1 reviews
4 months ago
1 out of 5 stars

Dermatologist diagnosed wrong and did…

Dermatologist diagnosed wrong and did not help the condition at all. When I reached back out, apparently all I can do is a new appointment, new fee.

Helpful?
4 months ago
5 out of 5 stars

Great experience

I was very comfortable with the NP I met with yesterday. She was very kind respectful and listened to my needs. She was on point with everything

Helpful?
Amy
Amy
1 reviews
4 months ago
5 out of 5 stars

Dr Moore

Dr. Moore was professional, thorough and kind. He is what I was hoping for in a Dr.

Helpful?
Lisa McCrary
Lisa McCrary
1 reviews
4 months ago
5 out of 5 stars

Good thing I called

Good thing I called, emergency services were recommended!!

Helpful?
ROBBI MUNOZ
ROBBI MUNOZ
1 reviews
4 months ago
5 out of 5 stars

Easy to do and quality service

From the moment I booked the appointment it was by far the best experience I have ever had. Easy to book and it took 6 or 7 mins for the doctor to call back. Doctor was all ears and listened to my situation and she address it all in a timely manner. No waiting and didn't leave me to wonder.

Helpful?
4 months ago
5 out of 5 stars

Convenient when sick

When you are sick and don't feel like getting out of bed, this process has proven to be the best alternative to an in-person doctor's office. There have been times when I've sat among other sick people, waiting to see the doctor, and wondered whether I would catch what the other patients have, and I'm sure they've wondered the same thing too. TelaDoc was so convenient and easy to use. The doctor called at the scheduled time, listened to my symptoms, explained everything, as well as the next steps. Additionally, I like the fact that I received a summary on the app. as well. There was no need to take notes. I will continue to use Teladoc Health when it is appropriate.

Helpful?
Scott Sumner
Scott Sumner
1 reviews
4 months ago
5 out of 5 stars

The wait time was short

The wait time was short, the doctor was professional, empathetic and helpful. He had a correct diagnosis almost immediately and explained everything so I could understand what was happening clearly. My prescription was sent immediately and I woke up the next morning almost pain free

Helpful?
Athena
Athena
1 reviews
4 months ago
5 out of 5 stars

Happy

The dr was respectful, helpful, kind and understanding. The response was quick and the process was easy. I was able to get my medicine quickly without leaving my vacation. I was able to choose a pharmacy near my rential. Thank you very much.

Helpful?
Alicia Poston
Alicia Poston
1 reviews
4 months ago
5 out of 5 stars

He was amazing

He was amazing

Helpful?

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